3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Calista F
5 stars03/05/2022
This company deserves a million stars! We had been scammed by another moving company that never showed up to help us relocate to Grand Rapids, and this AMAZING company stepped in and saved the day! They dropped everything to help us pack our entire house up the same exact day we called them and then drove at the same time as us 9 hours away to our new home. The 2 men that came and loaded the truck up, drove to Michigan, unloaded the truck were absolutely terrific human beings. They packed everything so well that not a single thing was scratched and/or broken! The owner Adam had continuously reached out to my husband to check how the move was going and how the movers were doing. This company is solid gold and I will never use another company to move ever again. Thank you so much, and we could NOT have done this move without you! You've gained us as customers for life.Review from Rhonda B
1 star10/15/2021
10-1-21 Crew was not provided needed supplies to pack up belongings, despite a walk-through before moving day. This slowed the process, left the crew standing around wondering when they'd get what they need, and affected moral. Movers broke many costly items (including a new couch because they didn't bother to take the door off hinges) and almost left my queen box spring in the dining room and advised me to buy a split box spring. (My friend and I had to show them how to get it up the stairs.) They scraped and marred the ceiling and walls of stairway & hall. They argued among themselves which slowed the process and lowered moral even more. They worked HARD but not as a cohesive team, or smart. In the end they were careless with my belongings and made completely preventable mistakes and damages. This company has not yet provided me with a claim process to follow (two weeks post-move) and missed an appointment to view the damages this week. My torn and scraped couch, shattered art, gouged oak armoire and dirty walls remind me daily that I made a poor choice when I hired Relief Moving Company.Review from Tiffany H
4 stars10/05/2021
I had a great experience with Relief Movers they were fast and careful with my property. The guys did an amazing job. My only complaint is no one told me there name upon arrival but they had the company Logo on there Shirts . Thanks for making my move less stressful.
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