Business ProfileforNeueHealth Inc
Current Alerts For This Business
On April 1, 2022, the business entered into a Final Agency Order with the Colorado Division of Insurance. The Order settles allegations that the business failed to pay provider claims per Colorado law, failed to communicate with insured consumers, did not process consumer payments and accounts and untimely processing of claims (violations of sections 10-16-106.5(4)(a), 10-3-1104(h)(II), 10-16-104 (5.5)(a)(I)B) and 10-3-1104(h)(V) of the Colorado Insurance laws). Under terms of the Order, the business agreed to come into full compliance with the Nov. 2021 Improvement plan by processing and paying all outstanding claims by April, 2022; and implement metrics to show improved responsiveness to consumers by July 30,2022. The business also agreed to pay a civil penalty of $750,000.00 for violations in 2021; a civil penalty of $250,000.00 for violations in 2022. The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.
At-a-glance
Related Categories
Overview
According to the information provided by Bright Health this company offers health insurance and technology.
Business Details
This is a multi-location business.
- Headquarters
- 8000 Norman Center Dr Ste 1200, Bloomington, MN 55437-1467
- BBB File Opened:
- 1/15/2018
- Years in Business:
- 8
- Business Started:
- 12/18/2015
- Business Started Locally:
- 12/18/2015
- Type of Entity:
- Corporation
- Alternate Business Name
- Bright Health, Inc.
- Business Management
- Mike Mikan, President
- Special Services, Manager
- Bob Sheehy, Co-Founder
- Dr. Tom Valdivia, Co-Founder
- Vickie Blevins
- Contact Information
Principal
- Special Services, Manager
- Vickie Blevins
Customer Contact
- Special Services, Manager
- Vickie Blevins
- Additional Contact Information
Phone Numbers
- (612) 238-1321Other Phone
- (612) 238-1321
Customer Complaints
185 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/06/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Customer Reviews
217 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Isaac H
1 star11/10/2023
NeueHealth Inc Response
11/11/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.