ComplaintsforPet Poison Helpline
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Complaint Details
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Initial Complaint
03/08/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
*** told me to call them since they couldnt help. They had me pay upfront before helping and proceeded to tell me there is nothing that can be done and to wait to show if my dog shows signs like seizures/tremors to then take her to the vet. After some back-and-forth and the vet telling me, I should get my money back from them. I found out the representative at pet poison control wrote in notes./written file something completely different than what she told me verbally. So she lied Ive asked the company to refund me twice now and they say they email me but they dont and they keep denying the refund so I am doing other means of getting my money back. Their so-called.help was no help and waste of time and not worth $85
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Contact Information
3600 American Blvd W STE 725
Bloomington, MN 55431-4506
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.