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Find a Location

Glacier Ice House has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Glacier Ice House

      11287 Ash Ave Brainerd, MN 56401-5856

    • Glacier Ice House

      49829 US 71 Bemidji, MN 56601

    Business ProfileforGlacier Ice House

    Fishermens Supplies
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Glacier Ice House has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Glacier Ice House

        11287 Ash Ave Brainerd, MN 56401-5856

      • Glacier Ice House

        49829 US 71 Bemidji, MN 56601

      Location of This Business
      11287 Ash Ave, Brainerd, MN 56401-5856
      BBB File Opened:
      1/29/2016
      Alternate Business Name
      • Glacier LLC
      Business Management
      • Shawn Pearson, Owner
      Contact Information

      Principal

      • Shawn Pearson, Owner

      Customer Contact

      • Shawn Pearson, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      on august 1 2023 i buy a glacier icehouse from **************** in ****** **. I was told that with my $800 delivery charge, the ice i paid $46000 for was going to be shipped from canyon falls ** to ****** ** so the shop in ****** could double check over it. When the icehouse was dropped off at my house in ********** **,the toilet was leaking and the was a puddle of antifreeze on the floor in the bathroom. I also found that there was a spot of undercoating missing on the frame. the chalking to seal the floor is not even touching the walls to properly seal the floor. i contacted my salesman *** at kals and he was trying to push it off as nothing was wrong. *** said if you drop it off with us we can fix the toilet. I just paid $46000 for this house $800 for delivery for this icehouse that was just "inspected" by kals in ****** **. i said no i paid for delivery you can make this right! After hours of text messages back and forth of how this is not my responsibility and kals needs to make this right without me having to go out of my way for them. I told *** i will call a mobile tech and back bill him, all of a sudden he had a guy that could fix my toilet for me. I ran home and unlocked my icehouse so they could pick it up to fix the toilet. Then later that afternoon *** texts me and tells me i need to pick up my icehouse their guy couldnt dealer it back to me. I just paid $46k and $800 for delivery no you can bring it back to me. After get Dans supervisors number and me being very firm about it ***** finally had a guy to bring it back to me. The next monday i messaged ***** about how they are going to get these other issues solved i was told i have to bring it back to ******. No i just paid $46k $800 for delivery on a house that was just "inspected" at kals ****** **. i shouldnt have to bend over backwards to help ****/glacier fix this brand new house.
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      Customer Reviews

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