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ComplaintsforWilliams Towing & Repair LLC
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Complaint Details
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Initial Complaint
09/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 6/3/2022 I *************************** hired Williams Towing & Repair LLC (*****************************) to tow a ************************************************ to ********************************************************. I then followed to flatbed tow truck from ********* to the ******** exit. I then turned left at the exit ramp light where in my rearview mirror i saw the **** Plymouth fall off the flatbed tow truck that ***************************** was driving as he proceeded up the exit ramp. I pulled into the gas station across the bridge as there was no place else to stop without impeding traffic. ***************************** then reloaded the ************* and proceeded to follow me to my home at ***************** where he apologized for the occurrence and the damage to the *************************************************************** for the tow as well as any repairs needed on the vehicle. We then exchanged Telephone numbers. I have Video and photos of the car being loaded onto his truck as well as when the vehicle was unloaded and damaged. I have not spoken to Mr. ******************** since 6/28/2022 after multiple attempts to resolve this issue. I have saved all text messages and photos for this incident. Due to the rarity of this vehicle and damaged parts as well as the relationship that has been created i would like to know what my options are as i do not want Mr. ******************** to work on the vehicle. Thank you for any insight you could provide for me. Photos and video are to large to send. Will provide after response or appointment if possible.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.