Business ProfileforCenterbrook Golf Course

I booked 9 holes for two people last Sunday was assured that the 1pm tee time would be just me and my brother playing.Like hundreds of times in the last 18 years I have been playing golf. When we arrived 3 young girls were standing at the counter one engaged us to see what we needed after finding out said immediately they had double booked our time with another couple. They knew we would have a problem with it absolutely yet were smug about it making me think one of them was the person that assured us over the phone we would be alone. So we said fine we want our money immediately this is ridiculous I have never had this kind of attitude or disrespect ever at any golf course. We were told that there is no refunds after we have had refunds at this location before another lie and silly way to treat people. The owners wife shows up at this point and says we are lying about the call and had to of talked to someone other than the 3 employees. It had to be someone on the answering service that told us that no one at the course would ever say this she said yet we have heard that before from her. So she said they can take peoples money yet not give it back on a credit card yet it has happened multiple time throughout the years told us we had to take vouchers only good for this season a month or so unprofessional beyond saying. All around she was the most off putting all around called us liars treated us disrespectful and with no integrity at all. That is why I will be contacting the city of Brooklyn center letting them know about this business in their city. Where the owners wife told me that if I want to play golf with my brother alone I have to play for 4 slots 18 times two for 9 holes at their golf course with a straight face. She said I would be stealing money from her if I did not. I will be contacting BBB any other organization I can to report this scandalous business practice when I play pool I do not have to play for 4 slots on the table when I want to p

I would gladly discuss these issues with ****** to come to an understanding.