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Additional Information

Not BBB accredited

Additional Information for B.W. Incorporated (Backer Wencel Inc)

View full profile

This is a multi-location business.

Find a Location

B.W. Incorporated (Backer Wencel Inc) has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    Location of This Business
    PO Box 150, Browns Valley, MN 56219-0150
    BBB File Opened:
    4/18/1994
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Started Locally:
    1/1/1990
    Business Incorporated:
    7/20/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Family Pool Fun
    • Family Go Karts
    • BW Inc Affiliate
    Business Management
    • Jeff Backer Jr., President
    • Jay Backer, Vice-President
    • Ann Hanson, Customer Service
    • Judy Backer, CEO
    Contact Information

    Principal

    • Jeff Backer Jr., President

    Customer Contact

    • Jeff Backer Jr., President
    Additional Contact Information

    Fax Numbers

    • (877) 513-4171
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Serving Area
    • Alberta, MN
    • Alexandria, MN
    • Almora, MN
    • Amor, MN
    • Ashby, MN
    • Audubon, MN
    • Barrett, MN
    • Basswood, MN
    • Battle Lake, MN
    • Bluffton, MN
    • Brandon, MN
    • Browns Valley, MN
    • Butler, MN
    • Callaway, MN
    • Campbell, MN
    • Carlisle, MN
    • Carlos, MN
    • Charlesville, MN
    • Chokio, MN
    • Clitherall, MN
    • Cormorant, MN
    • Cyrus, MN
    • Dalton, MN
    • Deer Creek, MN
    • Dent, MN
    • Detroit Lakes, MN
    • Donnelly, MN
    • Doran, MN
    • Dumont, MN
    • Elbow Lake, MN
    • Elizabeth, MN
    • Erdahl, MN
    • Erhard, MN
    • Evansville, MN
    • Farwell, MN
    • Felton, MN
    • Fergus Falls, MN
    • Foxhome, MN
    • Frazee, MN
    • Garfield, MN
    • Glenwood, MN
    • Hancock, MN
    • Henning, MN
    • Herman, MN
    • Hitterdal, MN
    • Hoffman, MN
    • Holmes City, MN
    • Johnson, MN
    • Kensington, MN
    • Kragnes, MN
    • Lake Park, MN
    • Long Beach, MN
    • Lowry, MN
    • Maine, MN
    • Millerville, MN
    • Miltona, MN
    • Moorhead, MN
    • Morris, MN
    • Nashua, MN
    • Nelson, MN
    • New York Mills, MN
    • Norcross, MN
    • Ogema, MN
    • Osage, MN
    • Ottertail, MN
    • Parkers Prairie, MN
    • Pelican Rapids, MN
    • Perham, MN
    • Ponsford, MN
    • Richville, MN
    • Richwood, MN
    • Rochert, MN
    • Rothsay, MN
    • Sedan, MN
    • Snellman, MN
    • Starbuck, MN
    • Tenney, MN
    • Terrace, MN
    • Tintah, MN
    • Ulen, MN
    • Underwood, MN
    • Vergas, MN
    • Villard, MN
    • Vining, MN
    • Wendell, MN
    • Westport, MN
    • Wheaton, MN
    • White Earth, MN
    • Wolf Lake, MN
    Service Type
    Products and Services
    ATVs, Gokarts, Scooters, Dirtbikes, Trailers, Hoverboards, AboveGround Swimming Pools, InGround Swimming Pools, AboveGround Pool Accessories, InGround Pool Accessories, AboveGround Pool Liners, InGround Pool Liners, AboveGround Pool Covers, InGround Pool Covers, Game Tables, Suanas, Spas
    Payment Methods
    • Visa

      Mastercard

      Discover

      American Express

      Personal Check

      Check by Phone

      Money Order/Cashiers Check

      Paypal

      Wire Transfer

      Debit Card

      Instant Check

      Affirm

      Timepayment

       

    Refund and Exchange Policy
    • FamilyPoolFun Return Policy:

      If up to 75 days of owning your product, you decide you don't want it for any reason, call for a return authorization number and just send it back. We'll gladly refund your money (less return shipping and restocking cahrges) - no questions asked.
      -Deductions apply on dirty, missing or damaged merchandise/parts. This return policy does not apply to any product that has had alterations, abuse, negligence or is completely used or has not had proper maintenance or assembly. Shipping expense is not refundable nor reimbursable. The returned item must be insured for full purchase price. Merchandise will not be accepted for return unless authorized. Items will be returned at your expense. Please call 320-695-2899 and ask for Returns department to get a return number and the correct shipping address.
      -Due to the nature of the products, returns will only will be accepted for manufacturing defects on aboveground liners, parts, replacement motors and pool or spa chemicals. There will be no returns accepted on custom orders.

      FamilyPoolFun Restocking Fee:
      A restocking fee of up to 24% may apply for returns when FamilyPoolFun is not at fault or the product being returned is not defective.

      FamilyPoolFun Return Shipping:
      Return shipping charges are the responsibility of the customer when FamilyPoolFun is not at fault or the product being returned is not defective.

      Returning FamilyPoolFun Finance Purchases:
      This return policy does not apply to finance purchases. Financed orders that are canceled will be charged a 5% cancellation fee, no exceptions.

      -All products carry the warranty of the original manufacturer. FamilyPoolFun.com is not responsible for typographical errors or manufacturer changes. Prices are subject to change without notice.
      -Please be sure to check all packages for any damage from the freight company and note any damage on the bill of lading and delivery record. FamilyPoolFun.com is not responsible for damaged products due to shipping. However, we will work to help handle any shipping issues. Please see the shipping inspection guidelines provided below. It is very important to follow these guidelines.

      FamilyPoolFun Shipping Inspection Guidelines:
      It is vital that you inspect your shipment immediately upon arrival and note any damages, including damage to the shipping container. If there is any damage to your shipment, you must note this on the Bill of Lading (BOL) when you sign for your package(s). You must also report any damages to FamilyPoolFun.com by contacting us or by phone at 1-800-250-5502, within 3 days (including weekends and holidays) of receiving your shipment in order to file a claim for any damages. If you report damages during that time, B.W. Inc will file the claim for you and ship out any replacement parts free of charge. If you do not report damages within 3 days, we will not be able to file a claim for you, and you may have to pay for any parts you need shipped to you and file the claim with your shipping company separately for reimbursement. Also, please do a complete box count and write on the BOL how many boxes you received before the driver leaves. If a package is refused without prior approval, a restocking fee will apply.

      FamilyPoolFun Specifications and Changes
      The information, pictures and specifications on this website is believed to be accurate and reliable but can't be definite as each manufacturer has the right to make changes without notice. The manufacturer reserves the right to change product specifications, designs and standard equipment without notice and without incurring obligation.

      FamilyGokarts Return Policy:

      If up to 45 days of owning your product, you decide you don't want your product for any reason, call and get a return authorization and send it back to the address given to you in the return authorization information and we'll gladly refund your money minus appropriate deductions. Deductions will apply on missing or damaged merchandise/parts. This return policy does not apply to carts that have had alterations, abuse, negligence or an accident and have not had proper maintenance or assembly. Shipping expense is not refundable nor reimbursable for any reason. Items will be returned at your expense. Merchandise will not be accepted for return unless authorized. Please call 320-695-2899 and ask for returns to get your return number and the correct shipping address.

      If you have any questions about our products please email [email protected] or call 320-695-2899 / 1-800-250-5502. We enjoy helping our customers/potential customers out. We want to make sure we can meet your product needs. If you have any questions before you purchase from us, please let us know your questions. We enjoy making sure we can meet your product needs. We only sell the best! ALL ITEMS ARE BRAND NEW AND ARE NEW IN ORIGINAL PACKAGING.

      Please be sure to check all packages for any damage from freight line and note any damage on the bill of lading. B.W. Incorporated is not responsible for damaged products due to shipping. However, B. W. Incorporated will work with you to help handle any shipping issues.

      THERE WILL BE A $169.98 return, handling, stocking & original shipping charge for any refused or returned Gokarts smaller than 150cc.

      THERE WILL BE A $299.98 return, handling, stocking & original shipping charge for any refused or returned 150cc Gokarts.

      THERE WILL BE A $399.98 return, handling, stocking & original shipping charge for any refused or returned Gokarts larger than 150cc.

      THERE WILL BE A $399.98 return, handling, stocking & original shipping charge for any refused or returned UTVs.

      THERE WILL BE A $169.98 return, handling, stocking & original shipping charge for any refused or returned electric ATVs, electric gopeds and/or electric dirtbikes.

      THERE WILL BE A $169.98 return, handling, stocking & original shipping charge for any refused or returned ATVs, Scooters, Dirtbikes, and/or Trikes!

      THERE WILL BE A $269.98 return, handling, stocking & original shipping charge for any refused or returned trailer orders!

      THERE WILL BE A $59.98 return, handling, stocking & original shipping charge for any refused or returned hoverboard orders!

      THERE WILL BE A $99.98 return, handling, stocking & original shipping charge for any refused or returned generator orders!

      THERE WILL BE A $19.98 return, handling, stocking & original shipping charge for any refused or returned helmet orders!

      Failure to pay an invoice per our stated terms, can and will result in attorney and collection fees of up to 33%.

      BW Incorporated (FamilyPoolFun and FamilyGokarts) Cancellation Policy: If you need to cancel your order for any reason prior to receiving it, there is no cancellation fee if your order has not been processed. If the order has been processed you will be responsible for a 5% processing fee to cancel the order. If your order is canceled after it leaves the warehouse you will be responsible for all shipping charges and a 5% cancellation charge. Financed orders that are canceled will be charged a 5% cancellation fee, no exceptions.

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