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Find a Location

American Water Damage of Minneapolis, LLC has 1 locations, listed below.

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    Business ProfileforAmerican Water Damage of Minneapolis, LLC

    Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/9/2015

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    American water damage offers services in water damage restoration, mold & sewage remediation. We work directly with the insurances companies or with the homeowner to ensure the property is restored to it's original condition.

    Business Details

    Location of This Business
    12239 Wood Lake Dr, Burnsville, MN 55337-1526
    BBB File Opened:
    4/7/2015
    Years in Business:
    12
    Business Started:
    1/23/2012
    Business Started Locally:
    1/23/2012
    Business Incorporated:
    1/31/2015
    Accredited Since:
    4/9/2015
    Licensing Information:
    • Minnesota State Building Contractor BC697855
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Service

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Todd Trabant, Owner
    Contact Information

    Principal

    • Todd Trabant, Owner

    Customer Contact

    • Todd Trabant, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    American Water Damage was hired to complete the remediation after a pipe burst in our basement on May 21st. I initially wanted to hire another contractor because they told me it would be 3 or 4 weeks before they could get it done, but when I told them that, they insisted that they could complete the work in the amount of time that I requested in order to get my Airbnb business back up and running. They began the work on July 5th, but it's still not completed and they are no longer contacting me. The first contractor that was hired was a drunk and the work in the bathroom was really bad. I was coerced into buying some carpet that I didn't want because I was told I had to. The carpet is not installed properly and no attempt was made to correct it. Some attempts were made to "fix" the bathroom, but it's still not done. In addition, the employees are rude, condescending and threatening at times. I do not want them to come back anymore. I just want to hire someone else and get everything fixed once and for all.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Megan T.

    1 star

    08/26/2021

    Charged for services not done and wont communicate with you to figure out billing. Rude and expensive. Not worth your time.

    Local BBB

    BBB of Minnesota and North Dakota

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