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Find a Location

Byron Auto Repair Inc & Towing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforByron Auto Repair Inc & Towing

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to the information supplied by Byron Auto Repair and Towing. This company offers general automotive repair and towing.

    Business Details

    This is a multi-location business.

    Find a Location

    Byron Auto Repair Inc & Towing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      513 Frontage Rd NE, Byron, MN 55920-1598
      BBB File Opened:
      5/16/2000
      Years in Business:
      27
      Business Started:
      3/31/1997
      Business Started Locally:
      3/31/1997
      Type of Entity:
      Corporation
      Business Management
      • Jeff Kasten, Owner / Manager
      • Cathy Kasten, Vice President
      Contact Information

      Principal

      • Jeff Kasten, Owner / Manager

      Customer Contact

      • Jeff Kasten, Owner / Manager
      Additional Contact Information

      Fax Numbers

      • (507) 775-6502
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had my truck towed into their shop because of a clutch pedal that would not depress and disengage the transmission from engine. There was no noise, no failure or event other than the pedal wouldn't depress. Up until this point the clutch had worked perfectly fine and strong. All clutch parts including the slave and master cylinder were only three years old. THE CLUTCH HAD NOT FAILED. THE CLUTCH SYSTEM SHOWED NO SIGNS OF WEAR OR FAILURE. THE ISSUE WAS THE CLUTCH PEDAL WOULD NOT DEPRESS. THIS IS NO INDICATION OF CLUTCH PLATE OR COMPLETE CLUTCH FAILURE. When I told them I wanted to see the failed parts they told me all the springs had fallen out of the clutch plate and that was the noise that happened when my clutch failed. THE CLUTCH HAD NEVER FAILED AND THERE WAS NO NOISE. After telling me they had already looked at the truck and found the clutch had failed they called the next morning once they had ACTUALLY taken the transmission out and looked at it. At this point they reported a more reasonable problem they found that matched my experience but wouldn't admit they were wrong about the initial diagnosis. Long story short, they're liars and cheaters who think they lie and cheat you because the customer doesn't know about the mechanics of their vehicles. I've been working on cars for years and do happen to know. What I also understand, as well as they do, that I'd have to go to court to argue about their fraud. I'm not paying them a ***** for being lied to. I've already surrendered the vehicle to them but they're threatening to send the bill to collections. I've already taken a loss and I won't be paying them over $700 for a couple hours of actual work and whole bunch of lies. I just want them to contacting me and asking for money when they have legal possession and ownership of the vehicle.
      Read More

      Customer Reviews

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