9 Customer Reviews
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Review from Houa Y
1 star06/19/2024
I do not recommend the use of Advantage construction. Dont be fool by these positive reviews like I was, they're fake. The sales rep that I dealt with were Devin ******** and Santber ****. They'll bride you with a gift card ($50 each in my case) in return of leaving a honest review, which I declined and show no interest. My experience with Advantage construction is exactly how the negative reviews are. I reached out to Devin bliayang on 07/17/23 in regarding to hail damage on the roof, water damage in the main floor bathroom ceiling that was leaking water by the dormer on the 2nd floor, and also the dining room for insurance claim. I hired Advantage construction on 08/31/23. Advantage construction will deny any wrong doing or damaged caused by them and will blame you for it. Very poor workmanship and unprofessional. When pointed out the flaws or damaged they'll respond, ""Do you know how to do it? Are you an expert? Why you telling me how to do my job"? The estimate shows $4950.00 for interior repair. $4000 was for the main floor bathroom and $950 for dining room. I declined to repair the dining room as I'll be renovating the area. I requested for an updated itemized estimate for the interior repair as the "updated" estimate shows the same balance of $4950.00. Devin responded, "The original estimate was from October 2023. We had to get a new estimate from our sub contractor, and the price increased." I again asked for a copy of the "itemized" estimate and was denied. Devin responded, "You have a copy of everything. If universal wants to see our sub bid again to approve the final supplement, then that's when you'll be able to view it. I reach out to general manager, and he said he knows what's going on. His excuse was that I had to wait cause he's too busy dealing with thousands other customers. When asked about the "itemized" estimate for the interior work Don responded "he'll look into it and we'll get back to me on Tuesday 06/18/24 I still have not heard from him.
Advantage Construction, Inc. Response
06/20/2024
We sent out our ** ***** and a Sales Manager to review the concerns he had and upon arriving the ** was belligerent to our ** and during the walkthrough with the Sales Manager the ** got mad with him for recording the encounter to document the items of concern with the ** but then the ** became hostile and took our Sales Managers phone and would not give it back. The ** finally gave the Sales Manager his phone back and the ** and Sales Manager left the property. Upon them getting back to our office the ** sent text messages from this ** that were very unprofessional and hostile towards him.
I tried to reach out to the ** yesterday morning and his voicemail stated it was full. The reason I reached out to him was to let him know we have sent the video and text messages over to our attorney to see how we should handle getting the repairs completed after the unprofessionalism this ** has been acting in with people trying to correct the problem. Once we hear back from our attorney, we will complete the repairs accordingly.
Review from Kevin L
1 star01/15/2024
Poor work quality on roof repair and chimney flashing. Chimney flashing was to be removed and replaced per our insurance company. They did not do this they went over the original flashing. This resulted in a leak on the second attempt fix the flashing staining the finished sheet rock ceiling in our garage. The manger never address this and did not offer to fix the ceiling. A third flashing repair was made it was done very poorly. Two additional cuts into the masonry that were not sealed and would take in water. Result of this we hired our own contractor to remove and repair the chimney properly at our expense. Our chimney bricks has been compromised do to all of the extra cuts in the brick and therefore and therefore a tall flashing has to be used to cover up their mistakes. When the roof was completed from the ground we noticed loose nails under the shingles in three areas. This is a two story home so this is very small portion that we could see from the ground. It was brought to the attention of the sales agent, they removed the loose nails and when asked to inspect the rest of the roof they said it looked fine, it appeared to us they did not look well at all. Beginning in September of 2023 we have repeatedly asked for final billing on the roof and there has been no response. Due to the poor workmanship quality and physical damages to our property and lack of communication, we feel the siding portion of the contract should be void. We expect to receive a final billing detailing materials and final cost of the roof.Review from Linda K
5 stars10/29/2023
We have owned our home for 28 years. In that time we have had a few strong storms that caused damage to our home. In the past, I would say that the companies we used were ok. One shingle company went out of business, some were really bad communicators. Advantage Construction (Thongla ***********) made this process of new siding, roofing, gutters stress free. He was amazing from beginning to end. Communicated with me often. Came out every time is men were working on our home. Handled everything. I would recommend Thongla *********** from Advantage Construction on any home repair.Review from Robert M
5 stars11/29/2022
Worked with ************ at Advantage. He approached me to offer a look at my roof after a hail storm. I initially refused as I already had someone else look telling me there was not that much damage. I was the only house in my culde sac that did not get a new roof! Divine intervention? I also was skeptical as I had been burned years ago by traveling contractors. He was professional and not pushy so I let him inspect and am happy I did. He noted damage so I filed a claim. This process took months as my insurance company was very difficult to deal with. ( Issued me a check for gutter guards, roof vents and 7 damaged shingles!) I am an extremely fussy and impatient man. There were times that I was short with **** while the insurance company was being tough. He handled me well and was very knowledgeable aboutthe process. **** and this company do not attempt to rip off the insurance companies either. He was very honest. Needless to say my wife and I do have a new roof, the process took sometime but **** stayed with ** and helped every step of the way. Great efficient crew too.Onlything now will beto shop for another insurance company.Review from Deane W
5 stars07/28/2022
Mike Miller was the first to call on me after a hail storm. I was very happy that I picked Mike and Advantage Construction to repair the damage. From the initial inspection to meeting with the insurance adjuster, to completing the job, Mike and Advantage did it all. Communication and company workmanship were A+ and our new Owen’s Corning shingles look beautiful!Review from James A
5 stars06/09/2022
I am so thankful our neighbors recommended Advantage (and specifically Matt H) after we received storm damage. Matt was knowledgeable, patient and made sure everything got done correctly and on time! Working with insurance claims can be a frustrating process and Matt helped us through every step and made sure our house got the repairs it needed. The crews that worked on the roof and the siding were both polite, professional and clean. Thank you AdvantageReview from Adam H
5 stars04/20/2022
Advantage Construction and our project manager Matt ******* were absolutely wonderful to work with. We had storm damage and Matt made sure we were taken care of every step of the way. He worked directly with our insurance provider to navigate the process for us. Their installers were also very detailed and made sure things were done properly from the demolition phase, all the way to the cleanup phase. I would highly recommend Advantage and Matt ******* for your construction needs!!Review from Lynn S
5 stars09/09/2021
Advantage Construction was top notch in doing the roofing and siding of our home after hail damage. Project manager Geoff was very professional and made the complex simple as he saw through the process of dealing with the insurance company. I would highly recommend Advantage Construction.Review from James B
5 stars08/11/2021
I wrote a very positive review for Advantage Construction Inc. in November of 2019 when they completed the roof on our house. Since then Matt H. and the Advantage team continued to work with our insurance company to secure payment for other damage to the house. After spending a great deal of time dealing with various adjusters and sending the insurance company enormous amounts of documents and pictures Matt was finally able to secure payment for the damage. The work on the siding, gutters and facia was completed last month in an efficient and timely manner and our house looks like it's brand new. I once again would highly recommend Advantage Construction Inc. to anyone looking for a contractor to repair damage to their house.
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