Customer ReviewsforAscensionPoint Recovery Services, LLC

Any company that contacts relatives of a deceased person regarding their "estate" should be put out of business. It is absolutely reprehensible and outrageous that I was contacted regarding my brother who passed away unexpectedly. He doesn't have an "estate."

Dear ********************:

Thank you for bringing your concerns to our attention and please accept this response on behalf of AscensionPoint Recovery Services, LLC,as a very sincere apology if we reached out to you earlier than expected, or for any confusion or stress experienced during this time. More importantly, please accept our deepest condolences on the loss of your brother.

Because we take concerns about unwanted communications very seriously the moment we are made aware, we have updated our records to reflect the information you provided. Further, we have notified our client of this occurrence, have closed and will return our file back to our client. As such,you will not receive any further communications from our office regarding this matter.

We again do apologize for any inconvenience or stress experienced through this process, and we thank you for taking the time to notify us of your concerns. If there is anything more we can do to assist in this matter, please do not hesitate to contact me. I may be reached at *****************************, or TTY **************.

Just got your letter today. How dare you vultures try and swindle $ from my loved ones estate which has NO debt! You are scammers who prey on ppl at their most vonerable when they are grieving. Everyone reading this throw AscensionPoint Recovery Services, LLC m’s correspondence in the trash and block all their #s if they try to call you. What POS!

Thank you for bringing your concerns to our attention and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as an apology for any inconvenience you may have experienced. Please understand that we do our best to respond timely to issues raised in this forum as we would sincerely like to assist you with any questions or concerns you may have, and also dispel any misconception that we are a scam.In that vein and in order for us to update our records regarding your concerns, as well as notify our client(s) of the same, we would respectfully ask that you please contact our office at *************************, to provide additional information so that we may ensure this matter is promptly rectified to your satisfaction.Thank you again for notifying us of your concerns, and again, please accept our apologies for any inconvenience.

I was contacted today about my mother's estate who passed away in February of this year. Her Florida law all of her debts and everything went to her husband who is currently incarcerated for the next 25 years. I explained to the gentleman that all of the debts became his and he would have to take it up with the Florida department of corrections on how to contact her husband. He asked if there was any probate hearings or any other executors to her account which I stated as of right now there are zero. He stated that information was mailed to the address on file which he could not confirm which address to make sure that it was even sent to a legitimate address that belonged to my mother. I explained to him that in the near future I may be going to probate court and it would be very beneficial on my behalf to have something in writing that there is a company trying to obtain part of her estate if there is anything just so that way it can be dealt with sooner rather than later due to the circumstances of her husband. He proceeded to tell me that he was unable to give me even the slightest document just to state that they were trying to obtain information on her estates that I could take to the courts with the probate documentation that I was told I would need. At this point I am also unsure as to how your company obtained my phone number considering it is nowhere on anything that had her name or her husband's name on it. So I would really appreciate you not calling my phone anymore as I stated I have no idea how my phone number was even found to be a part of anything to do with her.

Dear ****************:Thank you for bringing your concerns to our attention, and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as an apology for any inconvenience or stress you may have experienced, as that truly is never our intent. More importantly, please accept our most sincere condolences for your loss. In no way do we wish to make the administration of an estate more difficult for anyone than it already is.As such, and in light of the totality of the circumstances you have kindly shared, we have updated our records with your concerns and notified our client of the issues raised. In addition, we have closed and will be returning the files in our office back to our client so neither you nor your family will receive any further communications from our office regarding these matters.We again do apologize for any inconvenience or stress you may have experienced through this process, and we thank you for taking the time to notify us of your concerns. We trust our actions herein satisfactorily address your concerns at this time, but if not, please feel free to contact me. I may be reached at ******************************, or TTY **************.

My father passed in September 2023. He apparently did have a Best Buy credit card at one time, but was unable to purchase anything the year before his death and certainly this item following his death. Best Buy allowed some fee to be added to his store credit card the months after death and although I phoned Best Buy credit and said he didn't purchase anything in October or November, they proceeded to send to this collection company. I will not waste any further time contacting Best Buy or this collections company regarding this issue. The authorized person for him has been in hospice herself in recent months. I guess you'll feel free to take her to court regarding nothing that was purchased following the death of her husband. She no longer uses the phone, reads anything, or is unable to write any letters.

Dear ****************:Thank you for bringing your concerns to our attention, and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as an apology for any inconvenience or stress you may have experienced, as that truly is never our intent. More importantly, please accept our most sincere condolences for your loss. In no way do we wish to make the administration of an estate more difficult than it already is for anyone.As such, and because we take concerns of unwanted communications very seriously the moment we are made aware, we have updated our records and notified our client of the issues you have kindly shared. Further, we will close and return this matter back to our client to ensure that neither you nor your family will receive any further communications from our office regarding this matter.We want to thank you again for bringing your concerns to our attention, and again extend to you our deepest apologies and condolences. We hope our actions herein satisfactorily address your concerns, but if we are incorrect do please feel free to contact me directly with any additional questions or concerns. I may be reached at ******************************, or TTY **************.

Was contacted via phone by Sabrina *******, who said she represented your company. She wanted to speak to whomever was in charge of my MIL's estate. I did some research before returning her call. My MIL's debts have all been taken care of. There is zero outstanding debt, and there is no estate. This company preys on vulnerable people at the worst point in their lives. It's despicable. No further information will be forthcoming regarding her estate. I have blocked all of their known numbers, and will continue to block any numbers that connected with them. There is no profit to be made from my MIL's estate, so I'm sure you will want to close your file. Please don't bother sending any condolences, as we understand that you really couldn't care less, and your insincere placations are neither needed nor wanted.

Dear ****************:Thank you for making us aware of your concerns, and while we understand and respect that you do not wish to receive our condolences that we do meaningfully offer grieving families, please at the very least accept this response on behalf of AscensionPoint Recovery Services, LLC, as a sincere apology for any inconvenience or confusion you may have experienced as that is never our intent.To provide a bit of background, our office specializes in estate recoveries for our clients and our efforts center on attempting to locate an authorized estate representative to assist in the resolution of accounts out of estate assets, if any. In so doing, we take requests for unwanted communications very seriously the moment we are made aware.As such, and although we would respectfully disagree with your characterizations of our company, in light of the information you have kindly shared we have updated our records and notified our client of the concerns raised. Further, we have closed and returned this matter back to our client to ensure that neither you nor your family will receive any further communications from our office regarding this matter.We again do apologize for any inconvenience or confusion experienced through this process, and we do thank you for taking the time to notify us of your concerns. We trust our explanations and actions herein satisfactorily address your concerns at this time, but if not or there are any additional questions or concerns, please feel free to contact me. I may be reached at ******************************, or TTY **************.

My husband committed suicide 8 months ago, had a vehicle loan his name only. After paying for the vehicle for two months, taking his death certificate with the 1st pmt., I found this out on my own. I was advised to Voluntarily Surrender the truck to the bank. I returned end of that 2nd month spoke with the manager and left the vehicle and key with him. I continue to receive late notices, finally received a call and talked to the repossession agent . He apologized profusely and told me he would go to the bank branch that day. I have since continued to receive late notices from that bank, after speaking in person with them 6 visits, and 4 phone calls, and sending them three copies of the same death certificate handed to them in August. NOW THIS COMPANY IS SENDING ME A LETTER! THERE IS NO ESTATE, THE TRUCK LOAN WAS IN HIS NAME ONLY! There are NO other debts, I Have not received, nor has any of my family received any notices, or late notices, or any type of collection notices from anyone! I tried to reach out to this company by email, to make them aware of the truck loan he had, and could not get past the first page to do anything. As have to attest that I am the representative of the Estate - there is NO estate - Iwill not be reaching out to them. It

Dear ****************:Please accept our deepest condolences on the loss of your husband during what is most assuredly still a very difficult time. Thank you also for taking the time to make us aware of your concerns, and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as a sincere apology for any inconvenience or confusion you may have experienced, as that is never our intent.To provide a bit of background, our office specializes in estate recoveries for our clients and our efforts center on attempting to locate an authorized estate representative to assist in the resolution of accounts out of estate assets, if any. In so doing, we take requests for unwanted communications very seriously the moment we are made aware.In light of the information you have kindly shared, we have updated our records and notified our client of the concerns raised. Further, we will close and return this matter back to our client to ensure that neither you nor your family will receive any further communications from our office regarding this matter.We again do apologize for any inconvenience or confusion experienced through this process, and we do thank you for taking the time to notify us of your concerns. We trust our explanations and actions herein satisfactorily address your concerns at this time, but if not or there are any additional questions or concerns, please feel free to contact me. I may be reached at ******************************, or TTY **************.

Constantly being badgered by phonecalls by this agency when I don't have any outstanding debt - they're calling me about my MOTHER'S which was settled in court in January. Leave me alone!

Dear ************:Thank you for making us aware of your concerns, and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as a sincere apology for any inconvenience or confusion you may have experienced. More importantly, please accept our deepest condolences on the loss of your mother. To provide a bit of background, our office specializes in estate recoveries for our clients and our efforts center on attempting to locate an authorized estate representative to assist in the resolution of accounts out of estate assets, if any. In so doing, we take any concerns surrounding unwanted communications very seriously the moment we are made aware.As such, and in light of the information you have kindly shared, we have updated our records and notified our client of the concerns raised. Further, we will close and return this matter back to our client to ensure that neither you nor your family will receive any further communications from our office regarding this matter, just as you have requested.We again do apologize for any inconvenience or confusion experienced through this process, and we do thank you for taking the time to notify us of your concerns. We trust our explanations and actions herein satisfactorily address your concerns at this time, but if not or there are any additional questions or concerns, please feel free to contact me. I may be reached at ******************************, or TTY **************.

My mother-in-laws fiance died unexpectedly, and I received a letter from this company trying to find the executor to his estate. I don't know the man's business, but now they're sending me letters to try and find out information. Go f*** yourselves AscensionPoint, you greedy scavengers.

Dear ****************:Thank you for bringing your concerns to our attention, and please accept this response on behalf of AscensionPoint Recovery Services, LLC, as an apology for any inconvenience or stress you may have experienced, as that truly is never our intent. More importantly, please accept our most sincere condolences for your familys loss. Although our efforts only sought to assist the estate, in no way do we wish to make the administration of an estate more difficult for anyone during an already difficult time.As such, and because we take concerns of unwanted communications very seriously the moment we are made aware, we have updated our records and notified our clients of the issues you have kindly shared. In addition, we have closed and returned the files in our office back to our clients so neither you nor your family will receive any further communications from our office regarding these matters.We want to thank you again for bringing your concerns to our attention, and again wish to extend to you our deepest apologies and condolences. We hope our actions herein satisfactorily address your concerns, but if we are incorrect, do please feel free to contact me directly with any additional questions or concerns. I may be reached at ******************************, or TTY **************.