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Find a Location

Mr. Handyman of Coon Rapids & Blaine has 1 locations, listed below.

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    Business ProfileforMr. Handyman of Coon Rapids & Blaine

    Handyman
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/18/2020

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to the information provided by Mr. Handyman of Coon Rapids & Blaine This company offers handyman services.

    Business Details

    Location of This Business
    10600 University Avenue NW, Coon Rapids, MN 55448
    BBB File Opened:
    12/18/2020
    Years in Business:
    4
    Business Started:
    6/26/2020
    Business Started Locally:
    6/26/2020
    Accredited Since:
    12/18/2020

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/09/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On 05/16/2024, we sent Mr. ********************** a photo of the 4 peaks we wanted resided requesting a final estimate. They responded "The peaks would cost between $1050 and $1200 for labor to complete plus misc. materials. Let us know if you would like to move forward." and with the amount of siding needed, which was 55 pieces. We ordered the siding and confirmed on 05/23/2024 that 06/10/2024 would work for the install. On 05/30/2024, we confirmed we had the materials to proceed with the install. The installer came out at 11:00 AM and completed work by 4:00 PM on 06/10/2024 and immediately stated the job was underestimated in hours and supplies. He completed one peak and requested that we reschedule for the other two peaks. When we mentioned there were 4 peaks, he stated if you want the other one added to request it but we reiterated the 4th peak was part of the original estimate. We paid $699 for the one peak and no extra materials were charged. The cost was already more than 1/2 the original highest estimate. Om 06/26/2024, the installer came out and completed the 2nd peak and we paid $730.25 for this peak with no extra materials added to the cost. We sent the company an email to explain why the cost did not match to the estimate on 06/26/2024 but haven't received a response. We also sent them an email on the 4th peak after the 1st peak was completed and responded they are researching but haven't responded to this email either. I feel this was a bait and switch process this company used on me and they have no intention of completing or responding to the overcharge or the unfinished job.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Heidi O

    1 star

    07/09/2024

    Estimates are lower than the actual amount, hours and supplies to complete a project (kind of like bait and switch). The work was completed satisfactorily but the estimates were off by large amounts (more than doubled the original estimate) without any response or explanation from the company, which was requested. Be cautious when using this company. Because of the errors in the estimates, I did not get my job completed by this company and I was already over the original estimate for the completed project. There were no added materials to the invoice other than the labor estimated. Not a trustworthy company to do business with especially when they don't/won't respond to you.

    Local BBB

    BBB of Minnesota and North Dakota

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