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Find a Location

Professional Debt Recovery Services has 1 locations, listed below.

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    Business ProfileforProfessional Debt Recovery Services

    Collections Agencies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 62, Crosslake, MN 56442-0062
    BBB File Opened:
    4/30/2014
    Years in Business:
    17
    Business Started:
    9/1/2006
    Business Started Locally:
    9/1/2006
    Business Incorporated:
    9/1/2006
    Type of Entity:
    Corporation
    Business Management
    • Denise Kurowski, Owner
    Contact Information

    Principal

    • Denise Kurowski, Owner

    Customer Contact

    • Denise Kurowski, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I was contacted by an agent claiming that I owe a debt to anytime fitness which I do not. I explained to them that I cancelled my membership with the gym because I felt it wasn't a good fit for **** dropped the cancellation letter off in the drop box as instructed by anytime fitness because I only had till Dec. 25 2023 to cancel and they were closed the 24 th and 25th for the holiday. The agent became aggressive and treating when I stated I was not paying. She said I needed proof or needed to hand it to a person. I again explained they were closed and this is what I was directed to do to meet the deadline for cancellation and I'm not paying what I don't owe . And I have proof. She then said I was f*":: paying or she would just take it and as I was speaking hung up in me...This is completely unacceptable I for one don't owe a debt and have proof and two you can't threaten people it's unprofessional and illegal.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Denise K

    1 star

    06/11/2024

    Real Nasty lady! Just kept talking over and degrading me. She kept talking in circles and twisting everything to fit her narrative. Just a vulgar piece of trash!!

    Professional Debt Recovery Services Response

    06/12/2024

    It sounds like the same complaint from 2-3 days ago - Our Company does not speak rudely to anyone. No one is ever talked to in a degrading tone; we are here to assist the party in taking care of their responsibility for the money owed.

    Local BBB

    BBB of Minnesota and North Dakota

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