ComplaintsforScott Didrikson Construction, Inc.

• Initial Complaint

  01/13/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  This goes back when hired them April 2021 started September 2021. He measured the garage leintoo wrong and I have a overhang on one end that's half inch. The other end is 4inches. The roof he took off had a 6 inch overhang end to end. Water and snow is rotting the outside walls. Plus going under a lip on top. Inside roofing is 18 inches shorter on inside.He came out 2 different times and promise to finish.apologizing all the time.He came out in August of 2022 said he was going to fix and finish everything. Now I got hit and my puppy 6months old.He was supposed to put Snow Stops up. Well I was shoveling the deck and we got hit with the hardest snow off the roof. I jumped on top of dog after he was hit also. He promised to come finish his work.His secretary *****?? I believe told me I was on his list to finish,fix his, and his sales manager ********************* who measured the leintoo wrong. Now today my rain gutter was ripped off the house and hit my BrandNew Central Air conditioning and put a hole through the coil. And I and neighbor looked and he only had 5 clips attached to house. I got 2 flat tires because he threw those clips in the grass.i even asked him if he had enough of them because I found them in the yard.he said yes have extra one's in truck. I have had the deck damaged railings, roof, car window, I have 4 dog's and I worry about them getting hurt. It's ready to collapse my garage leintoo roof. We can't get out the front door if we had a fire. The snow freeze 2 feet high in front of door. He promised this last time.i believed him again. He promised to get it done before someone else get hurt or killed. It so serious I worry every time someone delivers, Mail Man. Wife, Grandkids. I am *******************************************************on social security Disability. I don't have money to have this fixed.he was paid in full.by insurance company. He has told me about his demon's drugs, drinking, family dieing. That why I didn't *** him. But right now I am so afraid of my family getting hit in the head.Or something.I need your help soso much I can't explain. There's more Thanks *******************

  Business response

  04/20/2023

  Scott has been in touch with **************** via cell phone call and text messaging.  We are in the process of resolving his complaints.  I would also like to add that he has not paid us in full for the work detailed in his contract; he still owes us $3500.   We are asking him to provide a detailed punch list of what he would like for us to do in order for us to settle this issue.   He has a hard time understanding that we are not required to provide the entire job specs outlined in his insurance claim.  We have completed all the work detailed in the contract he signed with us back in July of 2020. He has a few legitimate complaints about the installation of the snow stoppers and a few other things which will be put in writing and resolved. 

  Kelly 

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