ComplaintsforLuis Alvarez Auto Repair LLC
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Complaint Details
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Initial Complaint
02/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
First brought the vehicle in May I believe 15th I rented a car thinking it only would take a few days it took a few weeks a few days after I got the car back the same problem was existing.. spoke with the business we both agreed on bring it in when I had some free time which was summer break for school the first time they had my truck for a month picked it up same issue was happening once I got it back home I brought it back within a week a week later was called to pick the vehicle up went up there and noticed that my fuel pump was still on after the car was shut off they told me they will fix the issue came back the next day because they said the vehicle was done it wasn't there was finishing it up when I arrived, a little while later I drove the vehicle home the next day I can hear the fuel pump noise again brought it back in a few weeks later they said the problem didn't exist. Everything was fine for a few weeks didn't start doing it intermittently off and on call let them know was told they would give me a call back when they have time to fit it in. Haven't heard back text a few times no response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.