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ComplaintsforAble Concrete Raising, Inc.
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Complaint Details
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Initial Complaint
10/13/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
We found that our stoop had shifted and caused water to seep into our basement rotting the rim joist. We decided to also have our sidewalk replaced with stamped concrete. We hired Able concrete. Upon completing the job there were several problems. When pointed out, the ******* indicated "I ***** see anything". even though they were obvious. I was told it would take a day, or two to get the equipment to fix them. I didn't hear from them for over a month. I discovered that they left a gap under the arch that resulted in still more damage to the foundation. Was told I would be called that week. When not called, I stopped payment on the check. Subsequently arrived, claimed not see any problems, called me a number of vile names, threatened "you and your house, we just live down the road" with clenched fists. They subsequently called to tell me the employee was fired. Discovered employee was the owner. Offered $850 more to redo the job. Haven't heard from them again.Business response
11/10/2021
This has been resolved.Customer response
11/10/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.