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Find a Location

Wamatek has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Wamatek

      9701 Valley View Rd Eden Prairie, MN 55344-3508

    Business ProfileforWamatek

    Electronics and Technology

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 43 Customer Reviews

    Customer Complaints

    56 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wamatek is a supplier of smartphones, electronic devices and accessories.  We source new and used devices directly from distributors, carriers, manufacturers and big-box retailers.
    We also buy used electronics devices to individuals and businesses. All devices that we source undergo a stringent, triage, multiple point inspection during which they are both functionally tested and cosmetically graded.

    Products & Services

    Thank you for your interest in our products. We are thrilled to provide the highest possible experience to our  customers.  Our average handling time is 3 to 10 business days.  We process orders in the order received. After final inspections, orders are released to the carrier for shipping. However, with high demands, workforce, and supply chain, there may be some delays due to constraints. 

    Business Details

    Location of This Business
    9701 Valley View Rd, Eden Prairie, MN 55344-3508
    BBB File Opened:
    4/19/2019
    Years in Business:
    6
    Business Started:
    7/6/2018
    Business Started Locally:
    7/6/2018
    Business Incorporated:
    7/6/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    7
    Alternate Business Name
    • Akibaz LLC
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    10:00 AM - 6:00 PM
    Su:
    10:00 AM - 6:00 PM
    Business Management
    • Vivi M Wandji, Owner
    • Missy Huppert, Company Contact
    Contact Information

    Principal

    • Vivi M Wandji, Owner

    Customer Contact

    • Vivi M Wandji, Owner
    • Missy Huppert, Company Contact
    Additional Contact Information

    Email Addresses

    Customer Complaints

    56 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    They took my800 dollars for something that they don't actually have or seemingly can't get. They ignore me they make excuses and lie. They need to render services or give me my 800 plus interest for holding it so long for something they appeantlly don't have. I think their online business should be shut down

    Customer Reviews

    43 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ariel I

    1 star

    12/27/2023

    DO NOT BUY FROM THIS SCAM COMPANY!!!I saw their ads on ******** for a S23 ultra, so I went to their store but they did not have the 512gb option that I wanted, but the worker said their online store has them... So I ordered a lavender S23 Ultra in excellent condition. The cost was $908 plus tax, so nearly $1,000 total. On their website it claimed that the item was in stock and would arrive to my house in 2 days.. I placed the order on Dec 14th. The next day, Dec 15th, I received an email from Wamatek saying that my order will be delayed because of backorder availability and that they will ship the phone within 4 business days with *** expedited shipping.. ok I understand it was the holidays and all, but why would you say it's in stock if items are backordered? I told them that it was fine, that I will wait for what I ordered and to proceed.A few days go by and I have yet to receive a tracking number for my order.. I emailed Wamatek support on Dec 21st asking for a tracking number and my estimated delivery day. The following day, Dec 22nd, I received an email saying that my order was cancelled and my credit card would be refunded. They mentioned that since I'm a local customer that they will hold a ********* ultra for me if I wanted to pick up the next day at noon.. I received this email at 6:30pm, they gave me less than a 16 hr notice on Christmas weekend... Yeah, that didn't happen.I received my refund on Dec 23, thankfully, but a couple of days later my credit card was charged $3000 in fraudulent purchases. I've had this card for two years and I've NEVER had fraudulent purchases at all.. or on any of my cards for that matter.The online site is a scam and I would never purchase from it or inside the store based off my experience. AVOID!!!

    Local BBB

    BBB of Minnesota and North Dakota

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