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Find a Location

Club Pilates Eden Prairie has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Club Pilates Eden Prairie

      574 Prairie Center Drive, Suite 155 Eden Prairie, MN 55344

    • Club Pilates Eden Prairie

      16106 Pilot Knob Road, Ste. 130 Lakeville, MN 55044

    • Club Pilates Eden Prairie

      14010 Hwy 13 South Savage, MN 55378

    • Club Pilates Eden Prairie

      17760 MN 7 Minnetonka, MN 55345

    Business ProfileforClub Pilates Eden Prairie

    Fitness Center
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Club Pilates Eden Prairie has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Club Pilates Eden Prairie

        574 Prairie Center Drive, Suite 155 Eden Prairie, MN 55344

      • Club Pilates Eden Prairie

        16106 Pilot Knob Road, Ste. 130 Lakeville, MN 55044

      • Club Pilates Eden Prairie

        14010 Hwy 13 South Savage, MN 55378

      • Club Pilates Eden Prairie

        17760 MN 7 Minnetonka, MN 55345

      Location of This Business
      574 Prairie Center Drive, Suite 155, Eden Prairie, MN 55344
      BBB File Opened:
      9/13/2019
      Business Management
      • Steve Bounds, Franchise Owner
      Contact Information

      Principal

      • Steve Bounds, Franchise Owner

      Customer Contact

      • Steve Bounds, Franchise Owner

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Was charged an incorrect late fee 2x on same day, I disputed this credit charge with my credit card instead of calling because this was the second time it happened and Club Pilates Corporate charged me two $25 dollar late fees because my credit card pulled back the charges. They threatened to send me to collections if I did not resolve my outstanding balance.I was only notified of the late charges a week after the fact and saying I would be sent to collections immediately if I did not resolve the charges, for two charges I should not have been charged the first place! They said there was nothing they could do since corporate now was charging me and would not connect me to them.The late fee's were 15 and 20 dollars while the late fees were each 25 dollars, more than doubling the total cost. This is a scam and terrible business model.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Natalia S

      1 star

      07/19/2023

      Club Pilates providing misleading information in purpose not to cancel membership. 30 day notice is required prior membership cancellation, however it doesn't mean month to month. Your contract could be 12th to 12th, or 28th to 28th as in my case. So, if you'll give the notice on the last day of the month, it does mean nothing. You'll be charged two month after that. In my case I gave my verbal notice on the 20th of May and written notice on May 31st. I found $159 charge for July!!! on my credit card. When I asked why, I was explained that my contract is 28th to 28th and because I emailed them on 31st, I have to pay for July $159. This is sound so fishy. I was even OK to prorate 2 days they think I missing, no way! They need all your money. Company is struggling financially. They don't have enough employees, so ***** location has limited classes. However they are trying to keep people hooked and charge for everything to keep afloat. ***** think twice before you sign in. It is easy to go in, but really hard to go out. Not the honest business, not healthy attitude.

      Club Pilates Eden Prairie Response

      07/21/2023

      This is an unfortunate situation but was posted to the BBB for an incorrect business location. The Club Pilates ***** studio mentioned in this complaint is under different ownership than the Club Pilates Eden Prairie location which received the complaint. Each Club Pilates franchise location is independently owned and operated. We kindly ask that you remove this complaint from Club Pilates Eden Prairie. Thank you - *****

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