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          Hear Today has 1 locations, listed below.

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            • Hear Today

              7820 Terrey Pine Ct Eden Prairie, MN 55347

            Business ProfileHear Today

            Hearing Assistive Devices

            Contact Information

            7820 Terrey Pine Ct

            Eden Prairie, MN 55347

            Visit Website
            (952) 594-8358

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            7820 Terrey Pine Ct, Eden Prairie, MN 55347
            BBB File Opened:
            6/8/2021
            Years in Business:
            7
            Business Started:
            2/23/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • BKT Hearing LLC
            Business Management
            • Elizabeth K Thomas, Owner
            Contact Information

            Principal

            • Elizabeth K Thomas, Owner

            Customer Contact

            • Elizabeth K Thomas, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Fred W.

            10/20/2022

            I purchased a set of hearing aids from HEARtoday on June 4 2022. There is a 3 year warranty on them. Now I am finding that the battery in my right hearing aid is going down much faster than the left one, after less than 6 months. So in contacted HEARtoday and told them about it. They said that is probably a manufacturing defect. It would need to be sent back to the factory for repair or replacement. I have a severe hearing loss so I cannot go with only one hearing aid for the 2 weeks it would take to resolved the situation. I would need a loaner for that 2 week period. *********************, owner, said that she could provide me a loaner but that she would have to charge me $100 for the loaner. This problem was not caused by me; it was caused by the manufacturer. If there are costs involved in setting up a loaner, those costs should be born by the manufacture and not by me. **** did not agree with me on that. She was very rigid and inflexible in that. If I had lost a hearing aid or damaged it or of it was out of warranty then maybe I should pay a loaner fee. But not for a manufacturing defect that appears after less that 6 months of ownership.

            Hear Today Response

            10/21/2022

            You did not purchase the hearing device from **********************. You purchased it from your third party discount program. These discount programs pay a fitting fit for basic services. I give exceptional service but do need to charge for loaners for people who do not purchase directly from me. This is not a required service from your discount company and is outlined for you by your discount company. In fact, representatives from your discount company emailed you and called you to tell you I was correct. You just didn't like it, you signed up for your discount company and we all must abide by their rules, even the one we don't like.

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            BBB of Minnesota and North Dakota

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