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Find a Location

Harts Design, LLC has 1 locations, listed below.

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    Business ProfileforHarts Design, LLC

    Home Design

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    18332 Coneflower Ln, Eden Prairie, MN 55346-2158
    BBB File Opened:
    7/30/2008
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Hart's Design Drafting
    Business Management
    • Robert Hartranft, Manager
    Contact Information

    Principal

    • Robert Hartranft, Manager

    Customer Contact

    • Robert Hartranft, Manager
    Additional Contact Information

    Fax Numbers

    • (952) 974-8304
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    SHON D

    1 star

    01/13/2024

    i was quoted a onetime fee of $3400.00 for the design. He was to supply 2 different plan sketches of house designs to go off for the build. 10% down at that visit to get started. i paid that. at that meeting he only supplied one plan and stated he hopes i was ok with that. The initial plan did not look that good but i thought that we would be able to get through that. i made several changes and paid 50% of the remaining balance, thinking there would be no problem. Since the garage never tied into the house that well, i wanted to change the pitch direction of the garage to create a better peak to flow with the craftsman house building. He said he did not want to do that for drainage for the roof. i had my builder look at the plan and he agreed that the plan looked "bla". My builder stated that i should change the pitch direction (which i asked ****** about earlier) and add a valley set to tie the house with the garage, creating ***************** flow. My builder told me he could sketch it but any drafter should understand. i relayed this to ****** and he asked for a sketch, so he fully understood. when i was searching for pictures of the valley set to include with the sketch, i can across so many other plans that made more sense. ******* plan was never good enough to work for what i was asking. i contacted him stated i found a plan that makes way more sense. It only needed a couple changes. i met with him to give the plans to draw it up. i went over everything with him. He then stated this is a new plan and would expect more money. So much for the one-time fee. i told him i would be better off bringing this plan to someone else. i never felt fully confident with him. i must say, if you do go with him, make sure you have a contract before even giving him the 10% down payment. if you meet for the 2nd meeting with the plan sketches, and you do not like them..........RUN, before giving another dime, otherwise you may be throwing money away, like it did.

    Harts Design, LLC Response

    01/15/2024

    This individual said he was good with my drawings and then had me proceed with a number of changes. Then suddenly he found a plan he really loved and wanted me to start completely over and draw the new plan with no compensation. I tried to explain this to him but, he left without hearing me out.

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    BBB of Minnesota and North Dakota

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