Customer ReviewsforOptions Exteriors

Kevin R took care of everything, insurance all the supplies and all the work we just sat back and saw the wonderful results. Did a quick and beautiful job. We are very pleased and would recommend them to anyone that needed new siding or roof done. Thank you Kevin Jeff and Dana

Thanks for taking the time to write a review **** and ****. We are so glad to hear how ***** was able to take care of everything and leave you with wonderful results. Thanks for choosing Options!

Louie R was a great project manager and worked very hard on our behalf with our insurance claim. Highly recommend Options.

Thanks for choosing Options *******. *************** was able to work with you and your insurance to ensure you got what you deserved.

Due to a hail storm on March 31, 2023, my home needed a new roof and gutters, in addition to some other damage, all covered by insurance. Jeremy B**** from Options Exteriors dropped by, made a thorough inspection, and started the claim process with my insurance company, met with the insurance adjustor, and was instrumental in getting a very fair settlement. He lined up crews and materials delivery and I had a new roof and gutters in short order. I was so pleased with the results that I engaged Options Exteriors for replacement of siding, out of pocket. When there was an issue on that job, Options stood by their work and took care of it, without additional charge. All jobs were billed as quoted, no overages. While everyone I worked with at Options was professional and thorough, I would especially commend Jeremy for his meticulous attention to detail and masterful ability to work with insurance companies, from initiation of the claim through to making sure that the hold-back was disbursed after work was completed. I also greatly appreciate Julia B**** for her timely updates on materials delivery and when crews would be onsite, in addition to preparation instructions ahead of crew arrival and how long I could expect the job to take. I teach music lessons at my home, so this information was crucial in allowing me to reschedule lessons around the noisy and busy construction work. I highly recommend Options Exteriors, have referred a customer to them already (similar jobs, he was also very pleased with his experience with Options), and will continue to so. –Alan ******

Thanks for choosing Options Exteriors. We are sorry to hear your home was damaged by hail, but we are so glad to hear how helpful ****** was throughout the experience. We hope you enjoy your home's new exterior! You've always got options!

Last summer, it appeared that we had a leak around our skylight, so we contacted Options Exteriors to get the skylight replaced since they had done a good job on the roof and we liked working with the project manager, Louis ****** Louis was able to fit us into the schedule quickly so that we did not have to wait out any storms and incur more damage inside on our bathroom ceiling. We are grateful that there was only minimal damage due to his quick response. Having a new roof and a new skylight makes us feel confident we can weather any storms to come and not have to worry! It was a pleasure working with Louis - he always made us feel comfortable and confident that he knew all the aspects of his job from coordinating things with the insurance company to getting the materials and handling the crew. He documented all the work by taking photos of the job with a drone. Louis always responded to my texts in a timely manner and patiently answered answered all my questions.

Thanks for choosing Options. It is great to hear how ***** was able to assist you with your leaky skylight.

I have lived at this address for seven years and have never had issues with my roof or wild life in it until this fall. In early summer, a representative of Options Exteriors came to my home, inspected the roof and I contracted with the company to replace the roof because of hail damage. The roof was replaced in late August. In early fall, I noticed noise in my roof that sounded like an animal. I looked for a possible entry point and found a hole in my siding just below the roof where it appeared a hammer had hit my siding. It is only visible from the stairs on my retaining wall. It was closed, but the movement in the roof continued. I contacted a pest control company and they said I would have to contact a wildlife control business because squirrels are protected. The company came out and found eight access points in my joists where animals could come in. He went into the attic and found fresh bat dropping and squirrel dropping and a stash of walnuts. The joists had 8 access points large enough to put his hand in. In addition, In November the pipe in my main floor laundry room separated from my gas water heater after a substantial dip in temperature. This allowed fumes from the water heater to escape into my house. The service man that came to my home stated that this could only happen if the the fitting around the pipe was not done correctly when the roof was replaced because it does not allow for expansion and contraction of the pipe with the change in temperature. I contacted Options and they stated that they would arrange to come and fix the problems, but that would still leave me with the animals in my attic and considering the number of issues I have with my "new" roof I feel like the fix would not be any better then the original job they did. Nor do I believe they could fix the problem because bats are protected wildlife. I have pictures and written documentation from my service contractor which I sent to Options.

***** we are sorry to hear how unhappy you are with your experience. We have been working with you to reconcile your inconveniences.

Before selecting Exterior Options for our damaged roof due to a bad Gilber, Iowa wind and hail storm, we contacted the Ames Better Business Bureau and received an A+. You were right on and we received good handling by Jeremy Bents and good service from Exterior Options. Thank you.

Thanks for choosing Options *******. Glad ****** and the options team was able to handle the job right for you.

Thanks for choosing Options *******. Glad ****** and the options team was able to handle the job right for you.