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ComplaintsforSunroof Services, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/02/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
I had a sunroof that was leaking and I talk to a person name **** and i explain what was happening and he said he could fix it for $ ****** so i dropped off the car and he called me a day later and said it was fixed and now it would be $ ****** but then he decided $ ******. I paid him and a week later it rain and it leak like it did before i brought it to him. I called him and he was very rude and I asked him if he tested it after he worked on it and he said no. I tried to work out things with him and he text me and said he doesn't have time. I would like him to solve this problem, i really have a hard time trusting him, please let me know if anything can be done and I would not recommend him to anyoneBusiness response
11/23/2021
I attempted to fix his sun roof. there is a factory defect in the housing for the sun roof. I was not aware of this until I consulted with someone who works on his specific vehicle often. I still offered to fix it and the consumer will not take any offer that i have provided. He needs to go through the dealership.Customer response
11/23/2021
I am rejecting this response because:
he was very rude and he would not guarantee it after he would work on it, he even threated me
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.