Business ProfileforPCs for People Minnesota, LLC

I purchased a refurbished laptop PC. It is allegedly certified via ********** It arrived with the lid broken. It wasnt done in transit as the box had no damage whatsoever. And it was wrapped in heavy duty bubble wrap. I believe this to have happen prior to shipment. I called them and the solution they offered wasnt optimal. They told me to send it back in for repair. And the repair may take up to 2 weels. I waited approx 2 weeks to receive it. If you do the math well over a month and I needed the machine to complete an important project. I know how to fix PCs so I offered a compromise that I could fx it myself in exchange for a partial refund. The reply that I was received indicated that they dont "think" its possible. I never got a concrete answer. So I bit the bullet and replaced the entire piece not the just shell but the screen as well and i have 1 year warranty. I tried to move on but more and more things was wrong with this item. Battery guaranteed to be 100% was charging up to 30% and at times not at all. I replaced the battery myself. and the charger, So during this time I noticed, more of bad practice than a problem which was uneven loading of the **** I bought new **** more than i had in there, and installed it properly. I did update the Hardrive while I Was at it but thats on me. Now into this item way more than I should be however its working better than it was, It has a **** port so I can project it on my TV and what do you know? The **** does not work at all! Ive emailed them several times over, tried to reach management to only be stonewalled by employees, They will not come to phone either. I got a manager, ****, once. IF that was him, When I write him back, im stonewalled by ****** P who tells your warranty is voided because you fix your PC but claimed to be fwd to management. I Asked for paperwork on the warranty and they not provided it that either. They are Non Profit Org helping the Disabled wl Low Incoem which i am