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Find a Location

Monkey Motors has 1 locations, listed below.

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    Business ProfileforMonkey Motors

    Car Dealers

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1515 Lyndale Ave N, Faribault, MN 55021
    BBB File Opened:
    2/21/2019
    Business Management
    • Chad C Mclaughlin, CEO
    Contact Information

    Principal

    • Chad C Mclaughlin, CEO

    Customer Contact

    • Chad C Mclaughlin, CEO

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unresolved
    I went to purchase a car at Monkey Motors.They lied about the general condition of the vehicle.They are involved in some sort of game with an obscure lender who charges excessive interest rates.Two days after purchasing the vehicle I asked to return it. It is much more ***** than they claimed. They simply painted over rust.The car's battery dies at random moments. The vehicle is very difficult to drive and very quirky. I am unable to drive it because it does not respond as it is supposed to.I asked to return the vehicle within 2 days, and have reiterated my concerns and complaints to Monkey Motors on numerous occasions, to no avail. They do not even return my calls or texts or emails. The car is modified compared to how it was originally, making it impossible for me to see out the back window. They have never mailed me the license plates and the temporary "plate" is expired.It is a danger to drive and I want them to allow my return and reimburse me for everything I spent, including the $1,300 deposit, the monthly car payment I have made, and that they be responsible for the reimbursement to the creditor. In the alternative, I would accept a safe car under the same "conditions" as they sold this one in terms of loan. They sold me a bill of goods and it is unfair. They are absolutely predatory in their sales techniques, their lender is even more so. I am disabled in that I have bi-polar disorder, depression, and anxiety. I am shaking even typing this. The vehicle is dangerous and the predatory, fraudulent, lying company Monkey Motors is running needs to be sanctioned for putting me, or anyone without a lot of money. PLEASE HELP!!!!I can provide the necessary supporting documents.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adam H

    1 star

    06/26/2024

    We bought a used truck from them and found out a few weeks later it had a cracked frame (This is unrepairable). Shop told us it was very obvious and unmissable. Went back to Monkey Motors asking them to buy the vehicle back, and were told "Why do you think we sold it for such a nice price"? The manager admitted to remembering the cracked frame on the truck that they didn't tell us about. He went on to say that he hears complaints about them selling bad vehicles quite frequently, but they should be ignored. He point blank admitted to knowing about hte issue and hiding it. DO NOT TRUST Monkey Motors. They knowingly LIE about selling broken and garbage vehicles. The fact that they admitted to getting frequent complaints about this nature is rather telling...

    Local BBB

    BBB of Minnesota and North Dakota

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