Customer ReviewsforRC Superstore, Inc.

Satisfied!!! I ordered a Rustler 4x4 67076-4. I love it, and so do my kids. Great website too.

Thank you for the feedback regarding our store. Let us know if we can be of further assistance in the future.

I ordered a Traxxas udr from here in march I never received it. I contacted Rc superstore they filed a claim with **** Since then its a 12 to 24 turnaround to get a message answered and thats if they answer. They say they have been in contact with *** and its closed, that *** didnt need anything else so I decided this morning to call *** myself. I was told that a refund was issued to Rc superstore on 3/30/2023. So I have tried all day today to contact Rc superstore they never answer the phone and I have the call logs to back that up. The customer service and communication is the worst I have ever seen. I still do t have a clue what they are doing and why they dont just call *** and verify that the refund was sent and send my items. On a side note you stand a better chance of getting the president of ***************** on phone than you do those folks sure they will take your money quick fast and in a hurry but if something goes wrong you could go to china and build it yourself the. Bring it back faster than you will get answer from this company. There is a lot of other companies that will answer the phone and take care of the customers far greater than they will. To day is 4/14/2023 so plenty of time has passed for them to correct this. Beware

Hello,We have been in communication with this customer during the process and have since cleared up the miscommunication between *** and that of the investigation. As of this morning, this issue has been resolved with the customer and nothing further is needed at this time as we have resolved it based on the request by the customer.

After a what appears to be a misunderstanding with **** Rc superstore has taken care of the order. Thanks for the communication.

They sell Traxxas Garbage. I paid $1500 for an Exmaxx....and qithin 2 hrs a sterring servo went out. They want to point you to Traxxas....even when they are the b****** who took your money....I wanted a complete refund. They refused. Now they get destroyed in every way at my disposal.RC SUPERSTORE AND TRAXXAS ARE BOTH GARBAGE COMPANIES QHO RIP PEOPLE OFF AND RUN AND HIDE.

RC Superstore never sold an Exmaxx to this customer. We do not sell a truck by the name of Exmaxx. We did assist this customer in resolving various other issues, including items never purchased from our store. At this time we are not aware of any further issues, but we can be reached by calling ************ to assist.

And then to LIE about it in a public forum. I spent over 2 grand at this place. DO NOT MAKE THE SAME MISTAKE. THEY DO NOT STAND BY THE PRDUCTS THEY SELL...JUST HAPPY TO BE A MIDDLEMAN STEALING YOUR MONEY.LIE SOME MORE SUPERSTORE!