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Find a Location

Anytime Fitness has 1 locations, listed below.

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    Business ProfileforAnytime Fitness

    Fitness Center

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    20700 chippendale Ave W, Farmington, MN 55024
    BBB File Opened:
    1/3/2023
    Business Management
    • Jessica Longtine
    Contact Information

    Principal

    • Jessica Longtine

    Customer Contact

    • Jessica Longtine

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    Anytime fitness has been charging me their monthly fee of over 40 dollars per month since 2017 after i had cancelled because this location was no longer doing zumba. They claim that I had put a "freeze" on the account but cannot or refuse to show me the paperwork to prove this and so they claim they had every right to charge me.The owner at that time whos name is *********************** says he REMEMBERS me putting a freeze on the account but again without proof of this, he has failed to show me this. The new owners that also have charged me too have not provided any paperwork . They say they will let me know IF they find it and that papers are destroyed after 7 years even though I had cancelled WELL WITHIN the 7 year limit. Being charged about 3 thousand dollars to a company that has no record of me even being there is absolutley repulsive. **** recently informed me that i have to go in to write and sign a cancellation form but the new owners took it upon themselves to cancel without me having to go in and write or sign anything. Its obvious that I am getting the run around here and this company is trying to keep thousands of dollars they charged my account without me stepping foot inside their doors since 2017.
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    Customer Reviews

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    How BBB Processes Complaints and Reviews

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