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          Schu-Tran LLC has 1 locations, listed below.

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            Business ProfileSchu-Tran LLC

            Transportation

            Contact Information

            325 Glen St

            Foley, MN 56329-4546

            (320) 968-7478

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            According to information supplied by the company, Schu-Tran LLC offers special transportation for wheelchair and common carriers, mainly for medical appointments. The company also provides private transportation for weddings and events.

            Business Details

            Location of This Business
            325 Glen St, Foley, MN 56329-4546
            BBB File Opened:
            11/22/2006
            Years in Business:
            17
            Business Started:
            11/22/2006
            Business Started Locally:
            11/22/2006
            Business Incorporated:
            5/5/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Robert Schumacher, Owner
            Contact Information

            Principal

            • Robert Schumacher, Owner

            Customer Contact

            • Robert Schumacher, Owner
            Additional Contact Information

            Fax Numbers

            • (320) 968-7355
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/03/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I use ***************** cab service for medical rides. On June 24, 2024 they messed up my ride scheduling and blamed me for the mistake.They arbitrarily decided to cut me off from service and I was therefore unable to make medical appointments.I learned from the Medica supervisor of ride scheduling that my rides were booked as will call, meaning that I was to call when I was ready for my return ride from physical therapy appointments, But, ***************** ignored this and made up pick up times for the rides without notifying me of the changed plan. When I was not ready for the rides because I was not notified properly of the changes they made, they blamed me for the cancellation and cut me off from their service. They are the only cab service that is available in my region, so I would like to be reinstated in their service.They also ignored another set of plans for rides to two doctors in ***********. I don't know if they made the mistake or if the person booking the ride for the insurance company made the mistake, but ******* the ***************** dispatcher blamed me and unilaterally cut me off from the service. I believe there are policies and laws pertaining to whether or how this kind of cut off can take place.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dawn S

            06/13/2023

            This company does not treat their clients well, drivers drive too fast, company drops rides if the think you say something like swearing. They accept rides and leave people to fend for themselves after dropping em off.

            Schu-Tran LLC Response

            07/07/2023

            We only have company owned vehicles that are driven and all of them have cameras inside and out. Also, the tracker system will send us notifications if there is any speeding, harsh braking, harsh events, and others. Inside of the vehicle it will say things such as (Your seat belt is unfastened, you are speeding, etc.) You have never called regarding speeding. I also looked at the tracker and Camera system regarding your transportation. I am unable to find any speeding events. We care for and treat our customers well. Your type of transportation that is set up through your insurance is not Special Transportation which is intended to help people. This is used for children, people who are in a wheelchair, and other disabilities that require help. We need this relayed to us to obtain the correct authorization from the insurance company. You have always been set up as curb to curb and not door through door. Also, if you would have stated needing help our drivers go out of their way to make sure that people are taken care of and making sure that they get to the correct location.We would never leave someone to fend for themselves. You do have your insurance to call to let them know that you are ready and need transportation home. You had been warned many times about swearing. It is not acceptable and will not be tolerated.

            Local BBB

            BBB of Minnesota and North Dakota

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