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ComplaintsforVictory Auto Service & Glass
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Vehicle is still not right after getting work done to it is still leaking transmission fluidBusiness response
06/08/2022
When we received the BBB complaint, I looked into it right away and found out that Passion's vehicle was already back at our shop in ******* to have the leak fixed. We replaced the transmission pan & gasket as well as refilled with new fluid. We installed a used transmission on 3/22/22 - Being used, the quality can not be guaranteed. I was surprised to see a complaint without being given the chance to remedy the situation beforehand. I am glad, however, that the problem is solved!
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Contact Information
1010 Osborne Rd NE
Fridley, MN 55432-2806
Business hours
Today,7:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.