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ComplaintsforMike's Discount Foods, Inc.
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Complaint Details
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Initial Complaint
04/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
****'s repeatedly advertising deals on ******** that I find after driving over 40 miles to their location are fraudulent. Two examples are a case of 12 pomegranate juice bottles for $10 that turned out to be only 6 bottles. And a 5 lb box of mushrooms for $10 that turned out to be almost empty with less than 3 pounds in it. If these mistakes were random they'd make an equal number of mistakes UNDERESTIMATING how much you get, but that's never the case, they ALWAYS over-estimate. When the issue is brought to them they have always ignored it, until today when they decided to just block me from seeing their advertised "sales" I only assume to prevent me from warning their other victims away. I pay for my food at ****'s with Federal FoodStamp benefits and I believe what their doing amounts to foodstamp fraud.Business response
05/15/2023
This is the first time I heard of this. Often times we get different case sizes and one will run out before you make it in. In the case of the mushrooms there will be times customers take mushrooms out of another case to make theirs larger, I'm assuming that's what happened here. We only advertise what the package of the specific product says. We have been in business since **** and now have 6 locations I will say we didn't grow by cheating our customers and Making false claims online. I hope you will continue to shop with ** and we will do our best to be sure our online ads are as specific as possible. in regards to foodstamp " FRAUD" that's a bold claim we have been accepting food stamps since the 90's and never once had a single case with fraud.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.