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Business Profile

Electronics and Technology

GrandPad, Inc.

Reviews

Customer Review Ratings

4.77/5 stars

Average of 13 Customer Reviews

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Review Details

  • Review fromAlicia K

    Date: 09/26/2024

    5 stars
    GrandPad! Oh. My. Goodness. It's like a family reunion every day!! My grandma, great aunt, and uncle have been rocking their GrandPads for years, and it's been a total game-changer. Customer support! They're like the cheerleaders of tech help – always upbeat, always going above and beyond. My grandma battles my kids in Checkers and Yahtzy game showdowns, my great aunt loves the music app, and my uncle never misses a beat with all the family photos. Seriously, GrandPad, we are not just staying connected, we are laughing together and making memories!
  • Review fromJoy H

    Date: 08/06/2024

    5 stars
    I love GrandPad! It keeps me in touch with my many children, grandchildren, and greatgrans who are scattered about the country. Sharing pictures of their experiences and activities brings joy to my life. I often play Solitaire, Bingo and Hangman and other games. Grandee is a marvel! She can write a song, compose a poem or write a joke. How much fun is that?! GrandPad is simple and easy to use. It provides a source for book reading, music listening and news. Video phone calls, at a finger’s touch, are my favorite. Thank you GrandPad for enlarging and enriching my life.
  • Review fromJohn H

    Date: 06/18/2024

    5 stars

    John H

    Date: 06/18/2024

    Thanks to GrandPad, the entire extended family has never been this in tune with what we are all up to. It's the most simple and safe way to share pictures and comments with each other privately. Everyone from my 15-year-old cousins to my 67-year-old uncle to my 95-year-old grandpa is engaged in our our personal photo albums. The best part? My grandpad doesn't type his comments on the photos, he speaks them so we get to hear his voice from afar. Up until the GrandPad, by grandpa's biggest piece of "technology" in his eyes was his TV remote. And I had to review the buttons with him a lot. But no the GrandPad. It's so easy to use and they've truly thought of everything when it comes to this device. You can be on a video call, playing solitaire, or listening to the radio within a quick couple presses of a button. It's great. Even better, when he needs help (or anyone in the family for that matter) I can remotely adjust the setting and features of this device for him. Piece of cake!

    GrandPad, Inc.

    Date: 06/19/2024

    Thank you for your review and sharing how GrandPad has impacted you and your family. Listening to a voice of a comment vs. reading it definitely hits different and is much more personal. We're happy to hear of your positive experiences using our solution. Thank you for choosing GrandPad!
  • Review fromPam P

    Date: 04/03/2024

    5 stars
    My Mom got a GrandPad 6 and a half yrs ago, she was 83 at the time. At first she didn't really want it, she said she had her cellphone and that was all she needed. After she had it for awhile and got used to doing video calls with her family she no longer does a phone with us it's always a videocall so she can see us. Her brother got one a few yrs later, he lives in another state, and she had not seen him in person for yrs. They started doing video calls daily and talking for hours at a time. She told me it's like having him next door. When ever she needs any help all she has to do is press on the Help app and it calls customer support, she said everyone there is so nice and so willing to help her. We are very happy now that she is older and she can still use her GrandPad and she now struggles with her cellphone.
  • Review fromJessica L

    Date: 03/27/2024

    5 stars

    Jessica L

    Date: 03/27/2024

    My family loves using GrandPad! It has been a wonderful way to keep in touch with my Grandma over long distances. It is nice to have an easy way to share photos and videos without having to look at advertisements. One of my favorite features is the voice memo option. It is so fun hearing her talk about how much she loves seeing photos of the grandkids.

    GrandPad, Inc.

    Date: 03/31/2024

    We are thrilled to hear that you and your family are enjoying the GrandPad experience! Keeping in touch with loved ones, especially over long distances, is incredibly important, and we're glad GrandPad has provided a convenient and ad-free platform for sharing memories. It's heartwarming to hear that the voice memo feature has added joy to your interactions with your Grandma. Thank you for sharing your positive experience, *******!
  • Review fromLori L

    Date: 03/27/2024

    5 stars
    My MIL has had her GrandPad for six years. She has macular degeneration. The bright colors and large font make it very manageable for her to stay connected with family and friends. She also loves to play games, especially solitaire. My MIL used to be a librarian and loved to read. Now, on her GrandPad, she listens to several audiobooks a month. There is nothing else out there for Seniors like the GrandPad.
  • Review fromAllyn W

    Date: 03/26/2024

    5 stars

    Allyn W

    Date: 03/26/2024

    The GrandPad has helped my ability to stay connected with loved ones. I love viewing family photos and listening to the radio stations (that are from my era). It has brought me joy and comfort. I love the large screen to view video calls with my daughter. I must also commend the outstanding customer service provided. Their prompt and courteous assistance has made my experience even more delightful. I can't wait for the arrival of my first great-grandchild, residing 14 hours away!! I wish they lived closer! But, I will have the GrandPad to witness his growth through photos & video calls. This GrandPad has truly become a lifeline to family connection, making every moment shared even more special.

    GrandPad, Inc.

    Date: 03/28/2024

    Thank you so much for sharing your wonderful experience with the GrandPad! We're thrilled to hear how it has enriched your life and helped to stay connected with loved ones, especially as you anticipate the arrival of your first great-grandchild. It's heartwarming to know that our large screen, family photos, and radio stations have brought you joy and comfort. We're also grateful for your kind words about our customer service team providing prompt and courteous assistance is always our priority. Here's to many more special ************** through your GrandPad!
  • Review fromJB R

    Date: 03/05/2024

    5 stars
    GrandPad did a great job with my Mom and brought our family closer together. I highly recommend GrandPad !
  • Review fromAaron M

    Date: 03/04/2024

    5 stars

    Aaron M

    Date: 03/04/2024

    GrandPad has been a great device for my Mom. She is able to see all of the pictures of my kids as they are growing up. She is in California and we are in Iowa, so we don't get to visit very often, but by having the GrandPad it has allowed her to have a closer relationship with my kids.

    GrandPad, Inc.

    Date: 03/05/2024

    Thank you for sharing your families experience with GrandPad and how it's brought your Mom's relationship closer with her grandchildren when miles and miles apart. It's our mission to improve the lives of seniors by reconnecting them with family, friends and caregivers. We appreciate your continued support and engagement with GrandPad. LiveGrand!
  • Review fromJim P

    Date: 02/29/2024

    5 stars

    Jim P

    Date: 02/29/2024

    GrandPad has been a great way to connect with family who we don't get to see as often as we would like. The video call feature works very easily for us. We also really enjoy the variety of games.

    GrandPad, Inc.

    Date: 03/01/2024

    Hi ***, Thank you for sharing your experiences with GrandPad in your family. It brings us joy knowing it provides connection to your family through video calls and the ability to engage with our variety of games. We appreciate your feedback and thank you for being a GrandPad member and supporter. Live Grand!

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