ComplaintsforAppliance Recycling Centers of America Inc
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
ARCA Recycling is contracted with my electric company (Eversource) to come pickup old appliance and issue a rebate. I called and scheduled a pickup. The first available pickup was 3 weeks out. I scheduled and waited. As my pickup date approached I called and setup a "Contactless Pickup", which means the refrigerator needed to be outside AND plugged in. 7/28/23 was the date, and they no showed and no called. I called and rescheduled for 8/1/23. They again no called and no showed. They keep saying the route has been canceled. The next available appointment is another 3 weeks out (if I schedule whos to say they don't cancel again). My refrigerator has been out in the summer heat running not stop sucking electricity (because appliances need to be plugged in and in working order for rebate to be issued). I have tried speaking with multiple supervisors and have gotten nowhere. I would just like them to pick up my appliance. Thanks.Initial Complaint
09/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a washer, dryer and warranty from a company. The company did not leave moving bolts or anything else after they installed everything. I had no clue that moving bolts were even needed until being told now from the warranty company. I explained to them the situation and they were extremely rude and unprofessional.The location that I purchased my washer and dryer from is permanently closed. They have tons of bad reviews from being unprofessional and similar situations. I am out of a washer and with no help from a warranty company that basically just took my warranty money that we paid for.
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Contact Information
175 Jackson Ave N STE 102
Hopkins, MN 55343-4565
Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.