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Find a Location

Metro Turf Solutions LLC has 1 locations, listed below.

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    Business ProfileforMetro Turf Solutions LLC

    Lawn Maintenance

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16190 Godson Cir, Lakeville, MN 55044-5262
    BBB File Opened:
    4/10/2012
    Business Management
    • Dave Bogart, Owner
    Contact Information

    Principal

    • Dave Bogart, Owner

    Customer Contact

    • Dave Bogart, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/07/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I have used this service for about 3 years and have to pay them $239.95 by February for the upcoming year. This recent year I wasn't satisfied with the service as i was concerned that the chemicals he was using was harming some of my plants and trees . This year I asked for them to let me know in advance when they come because I have grandchildren that visit often and they can't be on the grass after the application. He would say he would come then not show up. I had my daughter talk to him(*********************) because he started not taking my calls. **** was extremely rude and cussed at her saying that his mother was in the hospital. He called her a cuss word and hung up on her. She called him back and said to cancel his service because he was completely unprofessional. He then called me and said he would come by one time and then refund me for the rest of the visits. He showed up and did the job once and again stated I'd get a refund. I have yet to see a refund and he won't take my calls

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pam P

    1 star

    08/28/2023

    I called owner ********************* on Aug. 22 to get bids on lawn treatment and also snow plowing. He called me the next day and said hes stop by with an estimate. I left the door open hoping Id hear when he arrived so I could meet him. Instead, I found his illegible estimate for both on the door. I couldnt read the 3 estimates for the lawn care. And his snow plowing estimate was for after 2 inches. I wrote him an email to have him clarify the lawn estimates and to get an estimate for 1 inch snow removal. I mentioned that *** had bids from other companies so also wanted to clarify how he would be treating my crabgrass, as others said it was too late in the season to kill it. He response was I explained my program and you continue to call other companies. I think I would rather you call someone else to do your work. Thanks. He also refused to give me an estimate for 1 inch. He clearly has a problem with people getting other estimates or advice. Then he called me to yell at me for not trusting him with ALL his experience. What an arrogant, rude, unprofessional person. And to think I was also going to recommend whomever I chose for some other neighbors and my sister.

    Metro Turf Solutions LLC Response

    08/29/2023

    We are not responsible if the customer cant read or has issues with reading common paperwork. We decided to not work with with this person after we gave are best price up front. . Its our choice to not work with people who use are company to just price shop. My company is very busy and we don't have time to for this issue. The estimate was written up for a 2 inch contract not knowing the person wanted a 1 inch. After the conversation we had with this person, We didn't want to have anything to do with them. To get mad about it is just weird. The person could not read an estimate, Sorry, Well that is a shame.

    Local BBB

    BBB of Minnesota and North Dakota

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