ComplaintsforGraves Online Auctions
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Complaint Details
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Initial Complaint
10/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought an item, paid for it and did not get item. Told to f*** off.Business response
10/09/2024
Refund was given to buyer (*******), consigner wanted minimum amount out of item and forgot to bid on said item. Consigner would not let go for such little amount so refund was given. Was never told to f*** off, he yelled at us made one of ladies in office cry, also called owner (****) an a****** Mistakes happen, we all learn from them.Customer response
10/09/2024
I am rejecting this response because: not accepting responsibility, I personally feel there making excuses. Only acceptable outcome is to buy what I bought.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.