Business ProfileforArchitectural Antiques LLC

Dealing with this company has proven to be a nightmare because they threaten customers who ask any questions about the excessive fees with which this firm surprises their customers after the auction. When I asked for clarification regarding the excessive shipping cost they quoted ($315.40), I was threatened that the shipping cost would be increased if I asked for a more detailed itemization and that the firm would consider the items abandoned - and keep both my items and my money - if I asked any additional questions.I was able to determine the true cost of shipping the items using the corporate *** account for my own business. The true cost for shipping the items is $97.38, $218.02 LESS than the price quoted by this auction company. In spite of this fact, I was still willing to pay more than the actual cost of shipping the items (namely, $157.38) but not the $315.40 quoted by the auction house.The auction house then told me to contact a specific *** store to ship the items. This *** Store agreed to apply my pre-paid *** labels to the boxes containing my items and mail them to me. But when I told the auction house this fact, they firm contacted the *** Store and was able to get the store to violate corporate *** policy, refuse to use my *** pre-paid labels, and instead demand $446.57 to ship my items.So, as of today, nearly three months after I purchased the items, the items and the pre-paid *** shipping labels I sent to the auction remain at this firm. Architectural Antiques refuses to simply put the labels on the boxes and ship them - even though Architectural Antiques stated in an email to me that if you would like to provide your own labels, that would be acceptable. They have also lied to my credit card company about their actions in this matter. I am surprised that this auction is even permitted to use the LiveAuctioneers platform.