6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Latisha S
1 star03/04/2024
Most traumatic hair experience ever! Such a nightmare. Never again! The stylist ********* was so rude and nasty towards me. I feel like it was due to my race. I just want my money back I am extremely unhappy with the service. Instead of giving me my money back Im disrespected! I have contacted someone to handle my situation. I wish i could give them zero stars!Review from Pat F
1 star07/01/2023
Poor quality. No standard pricing. I paid $118 - $126 at the ****** ** location of ************ and for the same service ***** ** quoted me $299. I was told the ****** Salon mispriced me. Then I was told by the stylist at the ****** location that she discounted me - Sure - almost a $200 discount! Do not think so. I found another salon in the area that quoted me $145 including the cut which the above pricing at Holiday Hair does not include. My last service was totally wrong on hair color and the Manager was determined to blame the :"notes" in the system. The only issue with that was brown is not red in any note. Red highlights is not the same as Red all over color. No offer to fix the issue so I wasted that money.Review from Catherine M
1 star08/09/2022
Holiday Hair Salons recently had my hair highlighted in one of their salons! Advised me upfront on cost, what I didnt know they are about 90$ over the average cost in Lancaster county!!! Never again go to the small independent salonsReview from Samantha K
1 star05/14/2022
Before advertising gift certificates to purchase online, this company should be clear as to which salons it can be used at. I am starting to believe I wasted money for a Mothers Day gift for my mom she will not be able to use. It is so disheartening she was so excited to get hair colored to find out that was not an option.Review from Cindy G
1 star04/14/2022
Gift cards are no longer accepted anywhere that is listed on the back of the gift card. Getting Regis to reply or get a straight answer is next to impossible. Very frustrated. BEWARE!!Review from Eric M
1 star08/23/2021
I've been in SmartStyle in Walmart, Galax, VA. four or five times. "Savannah" that manages the store cut my hair. When I sat in the chair and brought to her attention the fact that one of my bangs is looped up like a dog year and can she have it lay down like the other side. That was all it took. She must have been having a bad day. She trashed my hair, which is no big deal it grows back. Then proceeded to take the electric trimmers and drove into my neck five times. Not to shave my neck. She drove those Cutters into my neck. I have pictures. In the middle of a pandemic not to mention who she use those Cutters on before me. She drew blood.
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