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          Find a Location

          Interstate Parking Company of MN, LLC has 39 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileInterstate Parking Company of MN, LLC

            Parking Facilities
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            120 S 6th St

            Ste 2005

            Minneapolis, MN 55402-1822

            Visit Website
            (612) 375-1301

            Customer Reviews

            1/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            According to information supplied by the company, they offer to manage and lease surface parking lots and parking garages.

            Business Details

            This is a multi-location business.

            Find a Location

            Interstate Parking Company of MN, LLC has 39 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              120 S 6th St Ste 2005, Minneapolis, MN 55402-1822
              BBB File Opened:
              7/27/2004
              Years in Business:
              14
              Business Started:
              10/29/2009
              Business Started Locally:
              10/29/2009
              Business Incorporated:
              7/1/2010
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Paul Schnettler, COO
              • Tony Janowiec, CEO
              Contact Information

              Principal

              • Paul Schnettler, COO

              Customer Contact

              • Paul Schnettler, COO
              Read More Business Details and See Alerts

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/06/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I paid for parking online and followed the *** directions to the ramp I paid for parking in. The next morning I had a parking ticket for $85. I filed the appeal, they lowered it to $15.50. There were no clear signs, also the arms were up so anyone could park. I had a QR code to scan for parking and nowhere to scan it. They said I parked in the wrong ramp. If true they know there are two ramps on the same block and let people in just to ***** them for the fine money. They're nothing more than a money grab/scam.
              Read More
              Read 19 More Complaints

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nilgun T

              04/15/2024

              We parked at their Side ******* Main location to see a movie. The signage was very confusing. I am an architect who has worked on several parking ramps so I know them inside and out. We went the wrong way because the entrance sign was was placed facing sideways between two lanes. After we found the correct entrance there was no gate or well marked spot to pay. We both looked but saw nothing. It turns out you have to scan a QR code to pay but we were not looking for this. After our movie we were shocked to find a ticket with a $45 fine on our windshield. I think this is a racket to make more money. I would give minus five stars if I could.

              Interstate Parking Company of MN, LLC Response

              04/16/2024

              Hello ******,I'm sorry to hear about your experience and this is the first complaint that we've received since we launched this system March 1st. I'm not exactly sure what you're mentioning with the entrance sign as the Ramp has 5 lanes and all 5 lanes have LED Signs with ***** Arrows and Red X's along with above the Ramp there is a large blue pan sign that says Entrance, Exit, and Monthly Only. We haven't had one person state that they were confused with entering the facility. Upon entering the ramp, every lane has signs that are 2 feet wide x 3 feet tall explaining the process, on every crossover, elevator area, or stairwell, and elevator there are payment signs along with instructions. Our compliance rate for payment is 98% which is excellent. Also, on the citation that was issued we provide instructions on how to dispute a citation. If anything would've been disputed or explained, we would've happily reduced the citation to the daily rate due for first time visitors. I'm sorry about your experience and please let us know if you have any further questions.
              Read 17 More Customer Reviews

              Local BBB

              BBB of Minnesota and North Dakota

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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