Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Adams Publishing Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAdams Publishing Group

    Publishers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4095 Coon Rapids Blvd., Minneapolis, MN 55433
    BBB File Opened:
    11/10/2020
    Years in Business:
    3
    Business Started:
    11/10/2020
    Business Management
    • Owner Or Manager, President
    Contact Information

    Principal

    • Owner Or Manager, President

    Customer Contact

    • Owner Or Manager, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On April 22, 2024 my checking account was automatically debited for $290.60 for my Leader Telegram subscription that expired on May 13, 2024. I canceled my subscription on May 10th and was told the $290.60 would be credited back to my account. On May 13, I no longer received a Leader Telegram newspaper. On May 15, my account was credited for $290.16 and a short time later it was revoked. Every call to customer service is a minimum 20 minutes on hold. After finally talking to a person I was told their records indicated I was paid. After talking to my bank I was told the deposit was revoked. After another 20 minutes on hold, I was told on May 16 a cash refund in the form of a check was issued and that it could take 8 weeks to receive the check, and their supervisor would be notified. After getting 3 different stories, I still have not received a check or credit to my checking account after I was told 6 weeks ago it would credited back to me.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gordon and Debra S

    1 star

    03/13/2024

    We have been a subscriber to the *********************** since 1990. The newspaper was purchased by the Adams Publishing Group in the not too distant past.On our previous billing cycle, our 13 week rate increased $13.00. I called and spoke with a lady that could not give me a good explanation of why; only that our rate is what everyone is charged.I went online to pay our subscription for a subsequent 13 weeks today, and before paying I noticed an automatic $12.00 online viewing fee was added. I have not found nor received any previous information on either of the two rate increases shown, nor could I access a way to remove the online access fee from our account.We do not read the paper online. The deterioration of the *********************** has been very evident since the pandemic. Several reductions in the number of days the newspaper is published (from 7 to 5), fewer pages and excess paper wasted with oversized borders on pages, frequent misspellings and low quality editing, articles duplicated in multiple day's papers, receipt of newspapers in the late afternoons rather than the morning following the day the news happened (recently switched from local carriers to postal service delivery), no personnel answering phone calls during business hours.Their business practices reflect discrimination against folks that like to read the (current) newspaper, be able to hold onto the paper and easily turn the pages, be informed by the articles published and about any potential rate increases, and receive representative help from a business entity when needed.We are completely dissatisfied and will be cancelling our 34 year subscription.****** and *************************** ********************************************************

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.