![](https://m.bbb.org/prod/ProfileImages/5d1779ac-f0fc-440f-ae27-0ec9b3cd030c.png?tx=w_150)
Customer ReviewsforGarlock-French Roofing
11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Eric S
5 stars10/10/2023
Exceptional Roofing Services by Garlock French Roofing! Garlock French Roofing has earned our highest recommendation through their unwavering commitment to excellence, quality, and customer satisfaction. For anyone in search of a roofing company that delivers outstanding results with a customer-centric approach, look no further!Garlock-French Roofing Response
10/11/2023
Thank you very much for the kind work. It has been our pleasure working with you.Review from PHILLIP D
5 stars09/30/2023
Nice work, done quickly. Partial replacement to correct a couple leaks from previous roof replacement from a different roofing company that I can't recommend.Review from Bill S
5 stars09/27/2023
We have a flat roofed house with a roof covering several levels. We've used Garlock-French to make all of the roof replacements that became necessary during the years after we moved here in 1986. When I contract with this company I have full confidence the job will be done to the highest standards with every detail (like metal trim and scuppers, insulation board under the EPDM tapered for drainage) done precisely right. Their crews are hard working and the work site is clean when they're finished. Crew supervisors are always around to answer questions and insure that they stay on the agreed schedule. They aren't a "low price" roofer, but we've learned you get what you pay for. We've always been pleased with the finished work.Garlock-French Roofing Response
09/29/2023
Thank you very much. It has been a pleasure working with you over all these years.Review from Bill K
5 stars05/02/2023
We have used Garlock-French for many years. We have a tile roof, and they annually perform an inspection and replace any slipping, missing or broken tiles. They have done other roof repairs on our 93 year old building as they are needed, and their responsiveness to our needs and the quality of their workmanship has been uniformly excellent.Garlock-French Roofing Response
05/03/2023
It has been our pleasure serving you over all these years. Thank you for the kind words.Review from Karen R
5 stars08/23/2022
Garlock-French Roofing checks our slate roof and copper gutters every year (over 20 years) for any damaged slate or gutter issues and makes any needed repairs. They are fast, courteous, and do excellent work. I don't know what we'd do without them to care for our slate roof.Garlock-French Roofing Response
08/24/2022
Thank you for your continued support. It has been our pleasure working with you for all these years.Review from Christopher W
1 star06/27/2022
I decided to contract with Garlock-French to replace the shingles on my brand new home in Lake Elmo that sustained light hail damage within a month after I moved in. Due to their extreme negligence, inexperience, and lack of care, my home sustained water damage in all four walls and ceiling on the first and second floor while they worked all day in the rain pulling off the entire top roof. They did not follow industry standards which is to work in sections and tarp off an open area if rain comes. I had water streaming through light fixtures and down walls, to which the foreman told me I just needed to let it dry out and they would come back later to touch up the paint. Needless to say, I called a water mitigation company to come out and respond to the situation. Now I have holes in my walls, trim removed, wet clothes in my closet, wet carpet, and industrial dehumidifiers and fans running everywhere that are tripping my circuit breaker. It’ll get better but it’s going to take a lot of work, time, and aggravation. Think twice before you hire Garlock-French!!!Garlock-French Roofing Response
07/05/2022
*****,We are extremely disappointed in the decision that was made to tear-off your roof on a potential rainy day without being prepared for potential rain by one of our sub-contract crews that we have been working with for many years and that has done many successful jobs. We are very sorry for the damage that was caused by the mistake. As soon as we were made aware of the situation, we checked with a remediation contractor to see if they were available to come out to your house and begin the drying process the same afternoon and passed that information along to you to contact or we were willing to set that up. As we have discussed we will stand behind you to fix the damage to your home. We are committed to making this extremely unfortunate situation correct as quickly as possible knowing that every day extends the frustration. Again, I am sorry that you must experience *************************** like this.Review from Erika L
5 stars02/27/2022
We needed architectural gutters put on our 1905 Victorian. They did a wonderful job. The crew was great, and respectful, and the communication was great as well. Highly recommend!Garlock-French Roofing Response
02/28/2022
Thank you for Great Recommendation it was a pleasures working with you.Review from Nancy N
5 stars12/24/2021
This is the best roofing company in town especially if you have a slate roof They did a huge turret repair that was very complicated on our home and I would trust no one else but Garlick French. All the workers showed up exactly on time, took only short breaks, respectfully and very good at what they did and very proud of their work. They have taken care of our roof for over 20 years!Review from David G
5 stars10/24/2021
We had a roof leak that caused serious damage inside the house. I got repair estimates from several companies, and Garlock-French was by far the most thorough in diagnosing the problems and recommending a solution. They are not cheap but they did a superb job and were a pleasure to work with all around. We've had several rain storms since and not a drop of rain in the house. Leaks had been a persistent problem, and the point of getting a job like this done is to have a permanent solution. That's what I wanted, and I believe that that's what I got. I would gladly hire them again.Review from Henry C
5 stars10/21/2021
We could not be happier with our new cedar shake roof by Garlock French. The quality of the material and the precision in the installation exceeded our expectations. Great attention was given to every detail. The entire team, including sales, supervisors and artisan installers are the best. A roof installation is one of the most important decisions a homeowner makes; It's a major investment that protects the house for decades while greatly enhancing curb appeal and home resale value. I can't imagine trusting anyone else with this huge responsibility. Henry C
Customer Review Rating
Average of 11 Customer Reviews
Contact Information
2301 E 25th St
Minneapolis, MN 55406-1220
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.