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            Business ProfileSmackin' Snacks LLC

            Snacks

            Current Alerts For This Business

            Alert:

            According to information provided by consumers, 'Smackin' Snacks' (smackinsunflowerseeds.com) is a manufacturer / retailer of sunflower seed snacks, promoted extensively on social media. Complaints received by BBB since May 2023 describe fulfillment / delivery issues when placing an order online, then having difficulty reaching the company after purchase to address concerns. As of May 2024, BBB complaints sent to Smackin' Snacks have gone unanswered. BBB will continue to seek response from the business to all complaints, but if you find you are unable to resolve an order issue by contacting the company directly or filing a BBB complaint, you may also wish to dispute charges through your payment method.

            Contact Information

            310 4th Ave S Ste 5010 Pmb 93610

            Minneapolis, MN 55415

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            Email this Business

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            310 4th Ave S Ste 5010 Pmb 93610, Minneapolis, MN 55415
            Email this Business
            BBB File Opened:
            5/12/2023
            Years in Business:
            5
            Business Started:
            4/24/2019
            Business Management
            • owner Manager
            Contact Information

            Principal

            • owner Manager

            Customer Contact

            • owner Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Went on the Smackin Sunflower Seed website I placed an order for $87. They charge me for my order but never shipped it. The post office told me they never received it. I contacted Smackin by email 3 times with no response. That is the only way to contact them. The post office also told me this is continuous with Smackin that Im not the only customer this has happened to and they believe them to be scammers. I am now out of $87.
            Read 5 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Howard M

            07/11/2024

            I have sent multiple emails regarding an issue that I wanted to resolve, but as of now, no one has contacted me to assist me. My first email was sent back on June 26th, and there were a couple of emails afterward with no response. The customer service has been very poor, and no one has reached out to resolve my issue. My account was charged and refunded; however, I wanted an explanation for why the ordered product never arrived at my house. Smackin ************* needs to have better customer service and respond promptly to complaints.
            Read 1 More Customer Review

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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