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Find a Location

Matthew Molinaro Tree Trimmer has 1 locations, listed below.

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    Business ProfileforMatthew Molinaro Tree Trimmer

    Tree Service

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3413 21st Ave S, Minneapolis, MN 55407-2413
    BBB File Opened:
    8/8/2018
    Years in Business:
    10
    Business Started:
    9/6/2013
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Matthew Molinaro, Owner
    Contact Information

    Principal

    • Matthew Molinaro, Owner

    Customer Contact

    • Matthew Molinaro, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On May 12, 2022, there was a storm that hit trees in my backyard. Knocked out our power and caused roof damage. In order to have power restored I had to have trees removed and I called this company. ****, the owner, came very quickly, gave me an assessment and told me he was making me a deal. Within a few days, his uncle and some more workers came and removed the trees skillfully quickly safely. The stumps were not ground until the fall; at least 3 to 4 months later. Only one small thing remains and I have asked **** personally through text several times to Complete. Hes always replies that he is going to do this thats yet to be done. There are several logs from the downed trees with long, ugly, metal cables attached to them on my front lawn, left over from the tree removal last May. I should not have to dispose of them. He told me more than once he is going to pick up and discard. That is yet to happen. We are coming up on a year since the storm and I would really like those logs picked up off of my front yard. The guys who cut down the trees were fantastic, if only **** could finish the job in a timely manner, Id be satisfied. Happy to provide pictures, but they wouldnt upload.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paige K

    1 star

    10/29/2023

    As all the others stated- this is not a someone to be trusted or believed. Completely unprofessional, undependable and disrespectful. Met him when my neighbors used him- said he would call me to schedule a time to review and plan an official quote for my needs-- a month later and multiple messages to him- he failed to come to offer a quote. After my repeated prompts he gave me a quote to which I asked to schedule. He scheduled and never show'd, scheduled again and said he told me him "mom" needed help with trees and he couldn't come - an hour before his scheduled time to be here. When I called him out on it- he proceeded to "YELL" at me telling me I didn't understand tree service and he couldn't control nature-- to which I responded " you can control your communication and your commitments- if you were an actual respectable business man. I gave him another chance only to have him go completely silent. I recommend finding ANYONE ELSE but this man.

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

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