ComplaintsforJohn's Landscaping
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Complaint Details
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Initial Complaint
10/18/2021
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
John's Landscaping has ignored our pleas through numerous phone calls, emails, and text messages to complete the job at our home. He was paid cash in full prior to completing the job and neglected to honor the agreements we agreed upon. We are asking the BBB to help us contact the owner, ********************* ph. *************. He failed in many areas and took shortcuts in which we had to remove much rock, add good dirt/top soil and replant the plants in the areas we asked for but were put elsewhere. Two areas the landscape blocks are crooked, he won't fix either. We even emailed photos of the crooked walls, and still no response. We even had to settle for the wrong style stones that he ordered and brought to the job. Please see the attachment with dates and issues.We feel it important to reach out to you post landscape job at **** W Bavarian Pass.Please see attached document detailing dates and all the issues. He received the same document through numerous emails. Zero response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.