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          Find a Location

          Halloween Costumes.com has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Halloween Costumes.com

              2080 Lookout Dr North Mankato, MN 56003-1713

              BBB Accredited Business

            • Halloween Costumes.com

              1415 1st Ave Mankato, MN 56001-3001

              BBB Accredited Business

            Business ProfileHalloween Costumes.com

            Masquerade Costumes
            Multi Location Business
            BBB accredited business

            Contact Information

            2080 Lookout Dr

            North Mankato, MN 56003-1713

            Visit Website
            (507) 386-8388

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            Customer Reviews

            4.7/5

            Average of 651 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            130 complaints closed in last 3 years

            47 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 4/13/2009

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            According to the information provided by Halloween Costumes.com, this company provides an online retailer of Halloween Costumes.

            Business Details

            This is a multi-location business.

            Find a Location

            Halloween Costumes.com has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Halloween Costumes.com

                2080 Lookout Dr North Mankato, MN 56003-1713

                BBB Accredited Business

              • Halloween Costumes.com

                1415 1st Ave Mankato, MN 56001-3001

                BBB Accredited Business
              Location of This Business
              2080 Lookout Dr, North Mankato, MN 56003-1713
              BBB File Opened:
              2/10/2003
              Years in Business:
              31
              Business Started:
              9/1/1992
              Business Started Locally:
              9/1/1992
              Business Incorporated:
              12/28/2006
              Accredited Since:
              4/13/2009
              Type of Entity:
              Corporation
              Alternate Business Name
              • Fun.com
              • Costumes Galore LLC
              • T-Shirts.com
              Business Management
              • Tom Fallenstein, CEO
              • Justine Buboltz, Customer Service Manager
              Contact Information

              Principal

              • Tom Fallenstein, CEO

              Customer Contact

              • Justine Buboltz, Customer Service Manager
              Additional Contact Information

              Fax Numbers

              • (507) 386-0517
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              130 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/28/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Date of the transaction - March 22, 2024 The amount of money you paid the business - $96.74 + return shipping fees What the business committed to provide you - Halloween costume; refund for unused garment returned within certain timeframe What the nature of the dispute is - I returned an unused garment to the company for a refund because it did not fit. I ended up buying the next size up. I tried the previous one on and put it immediately back in the box it came in. Months later after I had already shipped it back for a return, my credit card was charged for the item. They said they rejected my return, threw out the garment, and charged me because they found hair on it. This had been sitting for God knows how long at their warehouse and they blame me for it not being pristine. They refused to refund me after I contacted them about the charge.
              Read More
              Read 129 More Complaints

              Customer Reviews

              651 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Franky P

              07/29/2024

              Halloweencostumes.com also known as fun or Halloween.com provide very bad customer service in the past month they have raised the prices from all of their Halloween decorations by 30 to 40% more than the MSRP or original website price. For example the slimmer animatronic was 249 then 299 now it’s 350 most of thier Gemmy animatronics are priced way above MSRP compared to Home Depot, big lots and Walmart. Most of their animatronic line is from other previous big stores and they are selling it at ridiculous prices even if you use the 20% discount coupon that sometimes it’s not even valid you will still pay more than what the item is worth. I will told the CEO raise prices and will continue raise prices from now to Halloween, I will avoid this place and all of its websites
              Read 650 More Customer Reviews

              Local BBB

              BBB of Minnesota and North Dakota

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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