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Find a Location

Built Strong Exteriors, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Built Strong Exteriors, LLC

      1355 Geneva Ave N Ste 200 Oakdale, MN 55128-5756

    • Built Strong Exteriors, LLC

      1355 Geneva Ave N Ste 200 Oakdale, MN 55128-5756

    Business ProfileforBuilt Strong Exteriors, LLC

    General Contractor
    Multi Location Business

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Minnesota Dept. of Labor & Industry Consent Order

    On January 11, 2023,  the business entered into a Consent Order with the Department of Labor and Industry (DLI). The Consent Order settles allegations that the business violated Minn. Stat. 326B.082, subd. 11 (b)(1)(2)(8)(9); 326B.84 (1)(2)(4)(14)(15);  326B.86, subd. 2 (2020) and Minn.R. 2891.0040, subp. 1D and 1H (2021). Under terms of the Consent Order, the business agreed to fully comply with all statues, rules and orders that govern residential building contractors in Minnesota; provide reasonable supervision for their employees, agents, subcontractors and sales staff and ensure all work meets the standard of the State Building Code; promptly and truthfully respond to requests for information from DLI; and are prohibited from commencing insurance funded projects  until the property owner has a written estimate and reached an agreed on scope and cost of repairs with the owner's insurance company. The business also agreed to complete the full scope of work as listed in the contracts and change orders and provide written notice of the actual scope of work to the property owner and/or their insurance company before requesting final payment or release of the insurance proceeds. The business also agreed to ensure all communications, including estimates, invoices, change orders are accurate and not to seek or accept final payment until all permitted work is completed and passed inspections.  The business also agreed to replace the roof and repair any interior damages for one of their customers by June 1, 2023, as well as obtain the required permits and inspections for the home. 

    The business will pay a $4,000.00 stayed penalty from a 2017 Consent Order as well as an additional $5,500.00 penalty. The business also agreed to comply with the terms of this Order and all laws, rules and orders under DLI authority.   The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.

    See all additional business information

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by Built Strong Exteriors, this company offers roofing contractors that provide a wide range of restorative services for your home including residential remodeling. We protect your home from the damaging effects of the weather and ice dams through modernized windows, gutters, and siding.

    Business Details

    This is a multi-location business.

    Find a Location

    Built Strong Exteriors, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Built Strong Exteriors, LLC

        1355 Geneva Ave N Ste 200 Oakdale, MN 55128-5756

      • Built Strong Exteriors, LLC

        1355 Geneva Ave N Ste 200 Oakdale, MN 55128-5756

      Location of This Business
      1355 Geneva Ave N Ste 200, Oakdale, MN 55128-5756
      BBB File Opened:
      4/28/2015
      Years in Business:
      10
      Business Started:
      6/21/2014
      Business Started Locally:
      6/21/2014
      Business Incorporated:
      6/21/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • David D Flattum, Owner
      Contact Information

      Principal

      • David D Flattum, Owner

      Customer Contact

      • David D Flattum, Owner
      Additional Contact Information

      Fax Numbers

      • (651) 702-1233
        Primary Fax

      Industry Tip

      BBB Tip: Hire a reliable and trustworthy contractor

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We contracted with Built Strong Exteriors to repair hail damage to our cedar shingles on our house and detached garage incurred on May 19, 2022. We signed a contract with them on September 6, 2022 for the shingles to be replaced for $90,726.47 and gave them a $5,000. deposit.The salesman informed me the project would be done in the spring after road restrictions were lifted. They finally showed up in October, 2023 to do the job. This was after multiple requests to them as when the work would begin and not receiving answers. After the work was completed we had many items which needed attention such as the damage to the White ***** fascia, fascia trim, soffit, siding and ridge vents not venting. It also became apparent they installed cedar shakes, not shingles, with varying degrees of spacing, not 8 as the original ones. I had sent several emails prior to the installation stating they were to replace the shingles with 24 Blue Label Royals, (#1 ***** shingles) as that was the existing on the roofs and what other bids stated, and to which I had received acknowledgments. It has now been six months and we have not received an invoice which our insurance company has requested several times. The salesman stated on April 24 he would bring it to us that PM but again he was a no show. The insurance company also informed us they would close out the claim without receiving an invoice by May 19, 2024 leaving us without the final payment $ *********. To top it all off, we now have a leak in the roof with water in the house. This has been disastrous experience.
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Curtis L

      1 star

      06/04/2024

      Our hail storm roof job was finally completed 2 weeks before the 2 year insurance payout deadline. Lots of promises and excuses on material supply problems and supplemental insurance claims. Found out after 6 months no additional claims were requested. Expect to have to be a real pain in the **** to actually get any real work done. Don't expect to have an English speaking person around for more than an hour after the job is started. Lack of supervision, meant many items to fix later, which was on our job ended up being a full year later. The one star is because we do not have a leaking roof now.

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

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