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Find a Location

Federated Mutual Insurance Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFederated Mutual Insurance Company

    Insurance Services Office
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to information supplied by the company, Federated Mutual Insurance Company offers Property & Casualty, Group Health, Life, Disability Income, and Annuity policies for small to mid-size commercial risks.

    Business Details

    This is a multi-location business.

    Find a Location

    Federated Mutual Insurance Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      121 E Park Sq, Owatonna, MN 55060-3046
      BBB File Opened:
      8/24/1989
      Years in Business:
      120
      Business Started:
      8/5/1904
      Business Started Locally:
      8/5/1904
      Type of Entity:
      Corporation
      Alternate Business Name
      • Federated Insurance Companies
      Business Management
      • Nick Lower, President/CEO
      • Matthew J. Thon, Legal Counsel
      Contact Information

      Principal

      • Matthew J. Thon, Legal Counsel

      Customer Contact

      • Matthew J. Thon, Legal Counsel
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/24/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I was injured on the job 12/28/2023 when I was assaulted by a co-worker. I was off work for a month. I actually went back to work before my doctor authorized, because this dishonest company never paid my lost wages. I needed to have some form of income. It appears I will need to hire an attorney.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      dan s

      1 star

      07/24/2024

      they denied my disability and then told me after 2 years of funding the account i will not see any of my whole life policy funding back so i lost another ******* $ these people need to be shut down

      Federated Mutual Insurance Company Response

      07/26/2024

      We will address the substance of our response and their complaint directly with the complainant. 

      Local BBB

      BBB of Minnesota and North Dakota

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