ComplaintsforJoe's Auto & Tire
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Complaint Details
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Initial Complaint
11/12/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I took my car in for brakes cause they went out and now there leaking and not working 1 day later I had them flush ****** and it dont work rite and the power steering is leaking all out 24 hoursBusiness response
11/12/2021
We have contacted the customer and are working towards a resolution.Initial Complaint
10/18/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I brought my SUV in as it had a slight wobble. They said the control arm needed to be replaced and everything else was fine. I paid for this. I got the car back and the problem was worse PLUS now there were electrical failures that are tied to the speed sensors they were working near. I brought it back to them and they now said it's my struts (which were fine 3 days prior when they did the control arm work and I have the paperwork from them showing the struts were fine) and they couldn't replicate the electrical issue. I brought my car somewhere else to have it looked at and the boots to the struts looked like they had been sliced with a knife. My car is now not driveable due to the electrical issue and they refuse to fix the problems THEY caused without me shelling out more money for their mistakes/damage.Business response
10/25/2021
We have reached out to the customer to try and figure out what happened.Customer response
10/26/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.***** reached out to me and they are making everything right.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.