Business ProfileforAll Craft Exteriors, LLC

Signed contract with sales agent ******** in June 2022 for roof and gutter replacement after hail damage. Given verbal contract that work will be completed within 4-6 weeks. Seven weeks later followed up with ******** and reassured work would be done in September 2022. A few days past the promised date, called for follow up and was told that company was having material and shipping delays. Followed up 2 weeks later on progress. Initially offered roof replacement in the spring 2023 which we declined. Finally sub- contractors sent to home mid October to replace roof. Mostly well done except a few problem areas. After repeat calls to company eventually a quality assurance person was sent to inspect and fix identified problems. Roofing subcontractor removed gutters along one elevation. Assurances from *** R and ***** W that gutters would be replaced within a couple of weeks have not materialized. Called company expressing our concerns especially with the gutter missing along a heavy traffic elevation. Reassured by ******** that gutters will definitely be done before winter/ snowfall. Now 3 weeks later, we have snow. All attempts at email or phone communication have gone answered. Called main office for clarification. Still awaiting updates on plans.