ComplaintsforDMC Kitchen and Bath
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Complaint Details
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Initial Complaint
03/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We signed to get our master bathroom remodeled by DMC kitchen and bath in March of 2023. Construction began 11/27/23 with demolition of the current bathroom. We communicated with the company our selections for all the materials by August of 2023. They were to order cabinets/sinks/flooring etc. Some plumbing and electrical was done. ***** painted and shower roughed in. We have made every payment as agreed upon. However, the remodel has come to a stop, and nothing is being worked on or installed. We have learned that materials have not been ordered as we were told (and paid for). We provided extra money upfront for going above the allowance for shower walls, and shower walls have still not been ordered weeks after we paid them. We expect to have the job completed as promised or our money returned as the job and materials were not provided as promised.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.