Share
![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforMedspa Divine
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3135 Superior Dr NW Ste C, Rochester, MN 55901-2964
- BBB File Opened:
- 5/3/2022
- Years in Business:
- 12
- Business Started:
- 3/27/2012
- Business Incorporated:
- 3/27/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Dr Vicky Enterprises LLC
- Business Management
- Victoria Jean Hagstrom, Owner
- Ryan Martin, Business Development Consultant
- Contact Information
Principal
- Victoria Jean Hagstrom, Owner
Customer Contact
- Victoria Jean Hagstrom, Owner
- Ryan Martin, Business Development Consultant
- Additional Contact Information
Email Addresses
- Complaint
- Inquiry
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Karen D
07/22/2024
Medspa Divine Response
08/05/2024
We regret hearing about your dissatisfaction with the BBL laser treatment and any miscommunication that occurred regarding the before and after photos. While taking before and after pictures is our standard procedure, it is offered as a no-charge courtesy and remains optional to each and every patient.
Note from Dr. Vicky:
Regarding the laser treatment. The patient received the agreed upon professional treatment, with the full understanding that results can vary based on individual characteristics and personal involvement in their own care, as outlined in our consent forms. As the business owner who directly oversees all treatment recommendations and their delivery, I made multiple attempts to negotiate a satisfactory plan of action when the original expectations were not met. Unfortunately, we were unable to reach a mutually agreeable resolution. In addition, I do not tolerate rude and disrespectful conduct directed at my dedicated, hardworking, and skilled staff. Therefore, the only logical outcome in this case was to part ways with this particular patient. I wish her well and hope she finds a more compatible provider for her cosmetic medical care.
Thank you for your understanding. I will continue to strive to deliver high-quality care in a mutually respectful, team-oriented approach, as I have done for decades as both physician and business owner/operator
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.