ComplaintsforBear Creek Auto Sales

• Initial Complaint

  06/24/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  He Is Selling Default Cars To Where The Car Is Messed Up To Where Only He Can Fix It And Then Charging Everyone Extra Plus What They Paid For The Car And Not Actually Fixing Anything Correctly He Did Me Like This And Now Trying To Charge Me 150 For Something He Didn't Do Correctly And Knew He Didn't Do Correctly From The Jump I Bought A Car From Him Drove It Around For A Month And Then Was Unable To Drive It I Bought The Car On March 3 And Checked It Out And Everything Rode It To ******** And Had To Tow It Back After My Granny Got Sick Bills Where Piling Up And So I Had To Hurry And Come Back Still Never Received My Title From Him And He Is Giving Me The Run Around About That Lied And Said There Was No Warranty On The Vehicle And Turns Out It Was But It Was Ending And He Knew That So By The Time I Found Out It Was Over With And I Had To Renew It He Is Not A Good Business Man And His Business Is Fraudulent And Or Incompetent And I Think Some One Should Pop Up On Him He Never There But Has A Building And Hours From Open To Close And Never There To Actually Sell Cars He Always Meeting You There When He Should Already Be There I Would Like Half Of The Money I Paid For This Vehicle Back Which Is **** Dollars I Paid *************************************************************************************************************************************************************

  Business response

  07/13/2022

  *********************** purchased the 2012 Equinox on 3/2/22 with ****** miles for $5350. 00 as is with no warranty , as Mn law is over 70k miles no warranty, she lives a short distance from here and not sure why she hasnt called since she was here approx 1 month ago , she called a month ago and said it wasnt running well and we found it was low on oil and running low on oil caused the timing chain to stretch, I told her I would replace free of labor parts only for $150 and its $1000 with labor, she told me she was driving to *********** and it acted up and when I said how fast she said between 80-90mph I said high mile cars wont hold up doing that in the hot summer but she didnt seem to get it. We are open daily and transferred the title to her shortly after the purchase and I explained if her name isnt on the mailbox the post office wont deliver titles because the lic bureau told me that years ago, I check my vehicles out when I purchase but have no way of knowing the previous history, Also know what happens when you run cars low on oil and dont believe she is being truthful with you . Ive been at this location for close to 30 years and this is a first for this situation, I think people dont want responsibility, owning a car is more than just turning the key , they are younger girls and I understand on their own . Hopefully this clears some things up, I also left a message and feel free to call , ************, thanks for your time and service at the bbb. ****

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