Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

The Window Store Inc.

Reviews

This profile includes reviews for The Window Store Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Window Store Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.66/5 stars

    Average of 73 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTammy R

      Date: 12/06/2024

      5 stars
      We found The Window Store Inc while at the home improvement store. We loved the quality of their product and choices in refacing our failing cabinets and drawers. Not only did the refacing totally update our kitchen, they installed beautiful heavy duty slide out cabinets and rebuilt our worn out drawers with full extension hardware and soft close door hardware. From start to finish this was a top notch quality job. Definitely much higher quality than the bid from the big box home improvement store. We're 100% happy with our updated kitchen!
    • Review fromTracy R

      Date: 11/16/2024

      5 stars
      My experience with The Window Store was excellent. Our salesperson was very knowledgeable and friendly. I didn’t feel like he was trying to sell me more than I needed. Our windows arrived on time, and were installed in one day. Communication was very good and the customer service is amazing. I will definitely use The Window Store in the future for any window needs.
    • Review fromEvan B

      Date: 07/07/2024

      5 stars
      TWS was awesome to work with. It was the most painless process that I've ever dealt with in a made-to-order system. The windows and patio door were ready for us early, and the installation began a very quick 2 weeks later! The installation crew i had had a great working system that made the installation of 5 windows and 1 patio door a 2 day job with great attention to detail on the end product
    • Review fromLarry & Linda K

      Date: 03/26/2024

      5 stars
      We normally don't talk to door to door salesmen but in this case we had already decided we needed to replace our back door. The man happened to catch us at the right time. He wasn't pushy. Just took our name and number and had someone call us. The salesman was very informative. Isaac came and did the measuring. He also did the installing. He did an excellent job, installing and cleaning up afterwards. Today our city inspector came and said it was an excellent job. One of the better ones he has seen installed. He was also happy they replaced/installed new smoke detectors in all the bedrooms.
    • Review fromMelissa G

      Date: 03/04/2024

      5 stars
      We had a picture window and 2 double hung windows replaced with a picture window and sliders. It looks good and is functioning properly. The reduction in wood in the sight lines is appreciated. All things went as they were explained. Staff was courtious and happy to answer any questions.
    • Review fromCynthia H

      Date: 01/30/2024

      5 stars

      Cynthia H

      Date: 01/30/2024

      Very friendly staff. Did a great job on my kitchen windows!

      The Window Store Inc.

      Date: 01/31/2024

      We are delighted to help you with your home! Thank you for your business.
    • Review fromRachel M

      Date: 12/14/2023

      5 stars

      Rachel M

      Date: 12/14/2023

      The Window Store Inc installed two new exterior doors on my house November 28th and 29th. The doors were custom made based on my requests and were installed with care. The installer was efficient and detail oriented. He asked my opinion if input was required beyond the details outlined in pre-installation documents. I am extremely satisfied with the new doors. They look amazing and are made with better materials than my previous doors, which should help keep out the cold winter breezes.

      The Window Store Inc.

      Date: 12/21/2023

      We are pleased with the outcome of your project. We appreciate the review!
    • Review fromMat D

      Date: 12/08/2023

      5 stars

      Mat D

      Date: 12/08/2023

      I have used this company for both.. my home and here at work. Both times they delivered as promised, a fare price with exhalent work. They clean up afterwards very nicely. And work around YOUR schedule. Highly recommend them. Mat D

      The Window Store Inc.

      Date: 12/21/2023

      We are pleased with the outcome of your project. We appreciate the review!
    • Review fromJayson F

      Date: 11/17/2023

      5 stars

      Jayson F

      Date: 11/17/2023

      Great experience! From the introduction of their products, scheduling and the installation, smooth process. Highly recommend!

      The Window Store Inc.

      Date: 11/20/2023

      We are delighted you were satisfied throughout the process. We appreciate your business.
    • Review fromMatt T

      Date: 11/11/2023

      5 stars

      Matt T

      Date: 11/11/2023

      They replaced every window in our house, half a few years ago, and the last half was just completed. The whole experience was wonderful, Arlen was so easy to work with to get everything set up and Ron did an amazing job on the install! The older windows look just as perfect as the brand new ones and they are a high quality product. I wouldn’t use anybody else!

      The Window Store Inc.

      Date: 12/21/2023

      We are pleased with the outcome of your project. We appreciate the review!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.